Seasonal Administrative Specialist - Data Entry & Workflow

Balance Claims; Indianapolis (IN); On-site; USD 21,000 - 32,000; Full time

Job summary

Balance Claims in Indianapolis, IN is seeking a detail-oriented Administrative Specialist to support our Shared Services team by managing communication, coordinating workflows, and assisting with project intake. This seasonal, in-office role serves as a central coordination point between clients and internal teams, ensuring that submissions are captured, organized, and routed correctly across systems.

Performance expectations include maintaining accuracy, timely follow-up, and consistent process

Qualifications

• Strong written and verbal communication skills.
• High attention to detail and organization.
• Ability to manage multiple workflows and priorities.
• Proficiency with CRM or project management systems is a plus.
• Administrative or operations support experience is a plus but not required.

Responsibilities

• Manage communication across internal systems, client systems, and shared inboxes to ensure updates are captured and tracked.
• Triage incoming project submissions to confirm required documentation is present before routing.
• Route communications and tasks to Sales, Account Management, Production, or Admin teams.
• Create and manage tasks to ensure client requests are tracked and completed.
• Maintain organized documentation across all files.

Skills

Written communication

Verbal communication

Attention to detail

Multitasking

Computer aptitude

CRM experience

Education

High school diploma or equivalent

Tools

CRM systems

Project management software

Job description

Balance Claims in Indianapolis, IN is seeking a detail-oriented Administrative Specialist to support our Shared Services team by managing communication, coordinating workflows, and assisting with project intake. This seasonal, in-office role serves as a central coordination point between clients and internal teams, ensuring that submissions are captured, organized, and routed correctly across systems.

Performance expectations include maintaining accuracy, timely follow-up, and consistent process