Search Safety & Governance Operations Lead

TikTok; San Jose (CA); On-site; USD 97,000 - 180,000; Full time

Job summary

TikTok is seeking a Search Safety & Operations Associate to own US safety operations, identify risks, and drive mitigation aligned with product features. Based in San Jose, you will collaborate with Policy, Product Governance, Government Relations and Operations to ensure safety strategies are effectively implemented.

You will monitor public sentiment, respond to escalations, and work with Rapid Response and US Content Moderation to refine models, data processes, and governance approaches in the

Qualifications

• Strong cross-functional communication and stakeholder management skills.
• Good understanding of social media platforms and content-driven products.
• Good awareness of global public discourse and emerging social issues.
• Analytical and problem-solving skills; results-oriented and execution-focused.
• Learning agility and adaptability to new domains and technologies.
• Fluency in written and spoken Chinese to manage stakeholders in China market.

Responsibilities

• Own search safety operations in the US market, including risk identification, risk mitigation, and public sentiment management.
• Conduct proactive risk monitoring, respond to escalations and feedback, assess potential risks, and implement mitigation strategies.
• Partner closely with the Rapid Response team on day-to-day operations, supporting request execution and data analysis.
• Collaborate with US Content Moderation Operations teams to drive safety-related models, data annotation, and governance strategies.

Skills

Cross-functional communication &Stakeh

Job description

TikTok is seeking a Search Safety & Operations Associate to own US safety operations, identify risks, and drive mitigation aligned with product features. Based in San Jose, you will collaborate with Policy, Product Governance, Government Relations and Operations to ensure safety strategies are effectively implemented.

You will monitor public sentiment, respond to escalations, and work with Rapid Response and US Content Moderation to refine models, data processes, and governance approaches in the