Search Safety & Operations Intern — Onsite (US)

TikTok; San Jose (CA); Sur place; USD 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

Housing allowance

Résumé du poste

TikTok is seeking a Project Intern to support the Platform Responsibility Search team in building a safer, more trustworthy search experience for TikTok's global community.

You will engage in short-term projects, collaborate with Policy, PG, GR, and OPS, and help strengthen risk detection and governance in the US market. This paid internship requires 5 days on-site per week for at least 3 months, with immediate availability preferred.

Qualifications

• Pursuing an Undergraduate related discipline.
• Strong cross-functional communication and stakeholder management.
• Good understanding of social media platforms and content-driven products.
• Solid analytical and problem-solving skills with a results-oriented mindset.
• Fluency in written and spoken Chinese is needed to manage stakeholders in China market.

Responsabilités

• Own search safety operations in the US market, including risk identification, risk mitigation, and public sentiment management. Collaborate with Policy, Product Governance, Government Relations, and Operations to define risks and governance objectives.
• Conduct proactive risk monitoring, respond to escalations and feedback, assess potential risks and mitigation strategies.
• Partner with the Rapid Response team on day-to-day operations, supporting request execution, issue investigation, data analysis, and access approval processes.
• Collaborate with US Content Moderation Operations to drive safety-related models, data annotation, and governance strategies; monitor moderation quality and model performance.

Connaissances

Cross-functional communication

Stakeholder management

Social media knowledge

Public sentiment governance

Analytical skills

Learning agility

Chinese language

Description du poste

TikTok is seeking a Project Intern to support the Platform Responsibility Search team in building a safer, more trustworthy search experience for TikTok's global community.

You will engage in short-term projects, collaborate with Policy, PG, GR, and OPS, and help strengthen risk detection and governance in the US market. This paid internship requires 5 days on-site per week for at least 3 months, with immediate availability preferred.