SDN Service Delivery Engineer II

Comcast Corporation

Denver (CO)

Hybrid

USD 78,000 - 117,000

Full time

7 days ago
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Job summary

Comcast Business in Colorado is seeking a Service Delivery professional to configure and support software-defined networks, ensuring seamless service delivery for SD-WAN and related technologies. This onsite role requires collaboration with project managers and engineers to meet customer requirements.

The position emphasizes hands-on provisioning, troubleshooting, and test/acceptance of network elements. Onsite work four days a week near Denver, with strong customer-facing duties and

Qualifications

  • Bachelor's degree preferred; substantial coursework or experience may be considered.
  • 2-5 years of related work experience.
  • Experience with SD-WAN and IP networking.

Responsibilities

  • Configure and troubleshoot the SDN platform to ensure network functionality.
  • Provision and configure network services (Firewall, NAT/PAT, QoS, BGP) among others.
  • Create Bills of Materials for site hardware ensuring compatibility with service configurations.
  • Collaborate with Customer Project Managers to guide service delivery for IP networks.
  • Test and commission new uCPE and Wireless Backup circuits; document results.
  • Suggest improvements based on field experience and technical knowledge.
  • Educate customers on service functionalities to improve satisfaction.
  • Coordinate with Engineering and Product teams on technical requirements.
  • Maintain punctual attendance; may include nights/weekends as needed.

Skills

Customer Experience
SD-WAN
Troubleshooting

Education

Bachelor's Degree

Job description

Comcast Business in Colorado is seeking a Service Delivery professional to configure and support software-defined networks, ensuring seamless service delivery for SD-WAN and related technologies. This onsite role requires collaboration with project managers and engineers to meet customer requirements.

The position emphasizes hands-on provisioning, troubleshooting, and test/acceptance of network elements. Onsite work four days a week near Denver, with strong customer-facing duties and

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