SD-WAN Service Delivery Engineer (Onsite, Night Shifts)

Comcast (CC) of Willow Grove; Denver (CO); On-site; USD 78,000 - 117,000; Full time

Job summary

Comcast Business in Denver seeks a network engineering professional to support software-defined networks, configure services, and troubleshoot for enterprise customers. You will collaborate with project managers and field teams to ensure reliable IP networking and security features across on-prem and cloud connections.

The role requires a strong technical background, willingness to work nights/weekends, and the ability to document results and guide customers through complex configurations.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Strong knowledge of software-defined networking and SD-WAN technologies.
• Ability to troubleshoot complex IP networking and security issues.

Responsibilities

• Implement and configure SD-WAN and related network services.
• Create complete BOMs for site hardware and ensure configuration compatibility.
• Collaborate with project managers to provide technical guidance during service delivery for IP networks.
• Test, commission, and document new uCPE and wireless backup circuits.
• Provide customer education on service functionalities and drive satisfaction.

Skills

Customer Experience

SD-WAN

Troubleshooting

Education

Bachelor's Degree

Job description

Comcast Business in Denver seeks a network engineering professional to support software-defined networks, configure services, and troubleshoot for enterprise customers. You will collaborate with project managers and field teams to ensure reliable IP networking and security features across on-prem and cloud connections.

The role requires a strong technical background, willingness to work nights/weekends, and the ability to document results and guide customers through complex configurations.