Scrum Master: Agile Coach for High-Impact Delivery

Tata Consultancy Services; Cincinnati (OH); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Pet Insurance

Job summary

Tata Consultancy Services in Cincinnati, OH seeks a Scrum/Agile coach to guide cross-functional teams in adopting best practices and refining backlogs. You will facilitate ceremonies, mentor on backlog refinement, and remove impediments to ensure steady delivery.

The role emphasizes Jira and ServiceNow reporting, velocity metrics, and effective collaboration to drive value in a fast-paced environment.

Qualifications

• Experience with Scrum and Agile methodologies to coach teams effectively.
• PSM Certification or equivalent Agile credentials desired.
• Proficiency with Jira and ServiceNow for project tracking and reporting.

Responsibilities

• Coach and guide the team on Agile best practices and processes
• Coach product team on backlog refinement and definition of done
• Help teams become self-organizing and collaborative to solve problems
• Facilitate effective discussions, decisions, and conflict resolution
• Promote teamwork and protect team dynamics
• Understand and nurture team personalities for performance
• Drive continuous improvement using Inspect and Adapt principles
• Facilitate Agile ceremonies including Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives
• Track team metrics (velocity, cycle time, defects) to forecast capacity and coaching opportunities
• Monitor OKRs and ensure Scorecard updates weekly
• Support OKR definition and Discovery Sprint activities
• Facilitate transition of work from Discovery to Delivery
• Remove impediments and shield team from distractions
• Navigate organizational structure to obtain cross-functional support
• Manage cross-team dependencies
• Monitor progress and identify risks to delivery
• Provide release management support

Skills

Agile knowledge

Scrum knowledge

PSM Certification

Tools

Jira

ServiceNow

Atlassian Analytics

Job description

Tata Consultancy Services in Cincinnati, OH seeks a Scrum/Agile coach to guide cross-functional teams in adopting best practices and refining backlogs. You will facilitate ceremonies, mentor on backlog refinement, and remove impediments to ensure steady delivery.

The role emphasizes Jira and ServiceNow reporting, velocity metrics, and effective collaboration to drive value in a fast-paced environment.