Scrum Master

Jobtailor; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor seeks a seasoned Program Manager to support application development teams across demand/delivery, governance, reporting, and releases. You will facilitate Lean-Agile ceremonies, drive PI Planning, and ensure transparent collaboration with Release Management and engineers.

You will maintain JIRA data, analyze capacity vs demand, and produce standard reports while guiding PMs and Scrum Masters to remove impediments and advance program goals.

Qualifications

• 4+ years of experience managing development team projects and maintenance activities from initiation through production support.
• 4+ years collaborating with Development, EA, QA, Release Management, and Infrastructure teams to resolve technical requirements.
• 4+ years providing written and verbal communication to varied audiences throughout the project lifecycle.
• 4+ years of experience managing project and software development lifecycles using Agile and Waterfall methodologies.
• 4+ years of working knowledge of JIRA, Confluence, or similar tools.
• Experience communicating and collaborating with various business units regarding project and maintenance efforts.
• Ability to exercise judgment and analytical skills in ambiguous situations.
• Outstanding attention to detail and ability to see the big picture.
• Clear, effective verbal and written communication skills, including active listening, problem solving, and communication with technical and business users.
• Ability to learn quickly and adapt to a changing environment; proactive information seeking.
• Strong working knowledge of Microsoft Office, including Microsoft Project or similar tools.
• A four-year college degree is listed as a preference, preferably in Project Management, Computer Science, Information Systems, Communications, or a related technical field

Responsibilities

• Provide program management support to application development teams across demand and delivery management, quality management, reporting, financial management, benefits management, and process governance.
• Facilitate and drive Lean-Agile ceremonies, including PI Planning, Iteration Planning, Standup, Retrospective, Inspect and Adapt Workshop, Iteration Review, and Demo.
• Plan and execute releases to production, provide release dates and artifacts, and submit Change tickets through closure with Release Management.
• Ensure agreement and transparency across teams, including with the Release Train Engineer.
• Maintain accurate and up-to-date JIRA information each iteration.
• Analyze team capacity versus customer demand, including holidays and vacations.
• Prepare and execute PI Planning for the team.
• Produce weekly, monthly, and iteration reports according to organizational standards.
• Track progress of PI Objectives, work in progress, backlog, priorities, dependencies, Commit to Complete Ratio, velocity, backlog readiness, and backlog health.
• Arbitrate and resolve team conflict and understand escalation paths.
• Provide leadership and direction to fellow project managers and scrum masters.
• Identify, track, and remove impediments to program success.
• Assess how individual projects affect the program and portfolio and escal

Skills

Program Management

Agile Methodologies

Waterfall Methodologies

Communication Skills

Conflict Resolution

Attention to Detail

Analytical Skills

Problem Solving

Active Listening

Adaptability

Education

Four-year college degree preferred in PM/CS/IS/Comm or related field

Tools

JIRA

Confluence

Microsoft Office

Microsoft Project

Job description

• Provide program management support to application development teams across demand and delivery management, quality management, reporting, financial management, benefits management, and process governance
• Facilitate and drive Lean-Agile ceremonies, including PI Planning, Iteration Planning, Standup, Retrospective, Inspect and Adapt Workshop, Iteration Review, and Demo
• Plan and execute releases to production, provide release dates and artifacts, and submit Change tickets through closure with Release Management
• Ensure agreement and transparency across teams, including with the Release Train Engineer
• Maintain accurate and up-to-date JIRA information each iteration
• Analyze team capacity versus customer demand, including holidays and vacations
• Prepare and execute PI Planning for the team
• Produce weekly, monthly, and iteration reports according to organizational standards
• Track progress of PI Objectives, work in progress, backlog, priorities, dependencies, Commit to Complete Ratio, velocity, backlog readiness, and backlog health
• Arbitrate and resolve team conflict and understand escalation paths
• Provide leadership and direction to fellow project managers and scrum masters
• Identify, track, and remove impediments to program success
• Assess how individual projects affect the program and portfolio and escal

Requirements

• 4+ years of experience managing development team project and maintenance activities from initiation through production support
• 4+ years of experience collaborating with Development, EA, QA, Release Management, and Infrastructure teams to resolve technical requirements
• 4+ years of experience providing written and verbal communication to varied audiences throughout the project lifecycle
• 4+ years of experience managing project and software development lifecycles using Agile and Waterfall methodologies
• 4+ years of working knowledge of JIRA, Confluence, or similar tools
• Experience communicating and collaborating with various business units regarding project and maintenance efforts
• Ability to exercise judgment and analytical skills in ambiguous situations
• Outstanding attention to detail and ability to see the big picture
• Clear, effective verbal and written communication skills, including active listening, problem solving, and communication with technical and business users
• Ability to learn quickly and adapt to a changing environment; proactive information seeking
• Strong working knowledge of Microsoft Office, including Microsoft Project or similar tools
• A four-year college degree is listed as a preference, preferably in Project Management, Computer Science, Information Systems, Communications, or a related technical field

Core Competencies

Demonstrates expertise in program management, particularly in Agile and Waterfall methodologies, with a strong focus on collaboration across development, QA, and release management teams. Proficient in utilizing JIRA and Microsoft Office tools to track project progress and facilitate effective communication.

Highest-signal resume keywords

• Program Management
• Agile Methodologies
• JIRA
• Communication Skills
• Conflict Resolution

ATS Optimization Keywords

Hard Skills

• Program Management Support
• Agile Methodologies
• Waterfall Methodologies
• Project Lifecycle Management
• Capacity Analysis
• Release Management
• Reporting
• Benefits Management
• Process Governance
• Change Management

Soft Skills

• Attention to Detail
• Analytical Skills
• Problem Solving
• Active Listening
• Adaptability

Industry Keywords

• Lean-Agile Ceremonies
• PI Planning
• Iteration Planning
• Backlog Management
• Stakeholder Communication

Tools & Technologies

• JIRA
• Confluence
• Microsoft Office
• Microsoft Project