Scrum Lead

iSite Technologies Corp.; California City (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

iSite Technologies Corp. seeks a Scrum Lead with extensive Agile transformation experience to drive enterprise change across Banking, Mortgage, and Payments domains.

The role involves building an Agile operating model, establishing an internal coaching community, and guiding executives and teams through pilots, scaling, and sustainment. The ideal candidate brings 15+ years in transformation, proven coaching skills, and deep knowledge of SAFe/Agile practices, with preference for regulated

Qualifications

• Proven 15+ years experience designing and leading an Agile transformation from inception, including discovery, maturity assessment, roadmap creation, pilots, scaling, and sustainment.
• Experience coaching executives, business leaders, Product Owners, Scrum Masters, delivery managers, and cross-functional teams.
• Strong command of Agile, Scrum, Kanban, Lean, SAFe or other enterprise scaling approaches, with the ability to tailor practices to organizational context.
• Demonstrated digital transformation experience across customer experience, operating model, process redesign, cloud, data, AI/GenAI, automation, enterprise applications, and digital channels.
• Ability to establish product-centric delivery, value streams, portfolio governance, outcome-based planning, and lean funding principles.
• Experience defining Agile maturity models, transformation KPIs, flow metrics, OKRs, dashboards, and executive reporting.
• Working knowledge of DevOps, CI/CD, cloud-native architecture, API management, microservices, platform engineering, security, testing automation, and modern SDLC practices.
• Experience in Banking, Financial Services, Mortgage, Lending, Payments, or another regulated industry.
• Familiarity with Jira, Azure DevOps, Confluence, ServiceNow, Power BI, or equivalent delivery and reporting platforms.

Responsibilities

• Build the Agile Transformation from Scratch and establish an Agile Center of Excellence or coaching community.
• Coach executives on servant leadership, product thinking, outcome orientation, lean governance, and organizational behaviors.
• Lead leadership alignment, transformation steering forums, and executive reporting on progress and risks.
• Guide Product Owners, Scrum Masters, and cross-functional teams in backlog management, planning, reviews, and continuous improvement.
• Improve delivery flow by addressing dependencies, technical debt, and release friction.
• Help teams select Scrum, Kanban, or hybrid practices while preserving Agile principles.
• Deliver Cloud Transformation, AI/GenAI, and Digital Transformation initiatives across platforms.

Skills

Agile

Scrum

Kanban

Lean

SAFe

Executive coaching

Stakeholder management

Facilitation

Product thinking

Change management

Tools

Jira

Azure DevOps

Confluence

ServiceNow

Power BI

Job description

Location: ONSITE- Phoenix, AZ or Westlake,CA
Role: Scrum Lead with experience in Mortgage, lending banking Domain

Descriptions

Key Responsibilities

• Build the Agile Transformation from Scratch
• Conduct enterprise discovery through stakeholder interviews, delivery-data review, team observations, and value-stream assessment.
• Baseline current Agile maturity, organizational constraints, delivery bottlenecks, cultural barriers, and readiness for change.
• Define the transformation vision, guiding principles, scope, success measures, governance, and phased roadmap.
• Design a fit-for-purpose Agile operating model covering roles, team topology, ceremonies, decision rights, portfolio alignment, and enterprise governance.
• Identify pilot value streams and teams, define entry and exit criteria, and guide pilots through launch, stabilization, learning, and scale-out.
• Establish an Agile Center of Excellence or coaching community to create standards, playbooks, learning paths, reusable assets, and internal coaching capacity.
• Create a sustainable adoption model that transitions ownership from external coaching to leaders, Scrum Masters, Product Owners, and internal champions.
• Executive and Organizational Coaching
• Coach executives and senior leaders on servant leadership, product thinking, outcome orientation, lean governance, and behaviors required for transformation.
• Facilitate leadership alignment workshops, transformation steering forums, roadmap reviews, and impediment-removal sessions.
• Coach leaders to shift from project output and utilization measures toward customer value, business outcomes, quality, predictability, and flow.
• Partner with HR, Finance, Risk, Compliance, Architecture, Procurement, and Operations to remove structural barriers to Agile adoption.
• Team, Product, and Delivery Coaching
• Coach Product Owners, Scrum Masters, Agile delivery leads, and cross-functional teams in backlog management, prioritization, refinement, estimation, planning, reviews, retrospectives, and continuous improvement.
• Help teams clarify product vision, customer outcomes, value hypotheses, acceptance criteria, Definition of Ready, and Definition of Done.
• Improve delivery flow by addressing dependencies, work in progress, handoffs, quality constraints, technical debt, and release friction.
• Guide teams in selecting Scrum, Kanban, or hybrid practices based on the nature of work while preserving Agile principles.
• Build communities of practice for Product Ownership, Scrum Mastery, Engineering Excellence, Quality, and Agile Leadership.
• Digital Transformation Leadership
• Connect the Agile transformation to the digital strategy and translate transformation themes into prioritized, executable roadmaps.
• Guide multidisciplinary teams delivering digital customer journeys, cloud migration, application modernization, data and analytics, automation, AI/GenAI, and platform initiatives.
• Promote product and platform operating models that provide persistent ownership, reusable capabilities, and measurable business value.
• Enable discovery-to-delivery practices such as design thinking, customer research, minimum viable products, experimentation, hypothesis testing, and incremental releases.
• Partner with architecture, engineering, security, data, and operations teams to embed DevSecOps, automated quality, observability, and production readiness.
• Metrics, Governance, and Continuous Improvement
• Define a balanced measurement framework covering business outcomes, customer value, flow, quality, predictability, team health, adoption, and capability growth.
• Use metrics such as lead time, cycle time, throughput, work-in-progress, escaped defects, release frequency, predictability, and outcome realization to drive learning, not individual performance evaluation.
• Create transparent transformation dashboards and executive-level reporting that highlight progress, risks, impediments, decisions, and benefits.
• Integrate Agile delivery with risk, regulatory, audit, security, financial, and change-control obligations without recreating unnecessary stage gates.
• Run periodic maturity reassessments and retrospectives, then adjust the roadmap based on evidence and stakeholder feedback.
• Change Enablement and Capability Building
• Develop stakeholder maps, change-impact assessments, communication plans, role-based learning journeys, and adoption interventions.
• Design and facilitate workshops, boot camps, simulations, leadership sessions, and practical coaching engagements.
• Identify resistance patterns and address them through listening, data, experimentation, leadership sponsorship, and local change champions.
• Mentor internal coaches and practitioners and establish clear capability expectations for Agile roles.

• Proven 15+ yrs experience designing and leading an Agile transformation from inception, including discovery, maturity assessment, roadmap creation, pilots, scaling, and sustainment.
• Experience coaching executives, business leaders, Product Owners, Scrum Masters, delivery managers, and cross-functional teams.
• Strong command of Agile, Scrum, Kanban, Lean, SAFe or other enterprise scaling approaches, with the ability to tailor practices to organizational context.
• Demonstrated digital transformation experience across customer experience, operating model, process redesign, cloud, data, AI/GenAI, automation, enterprise applications, and digital channels.
• Ability to establish product-centric delivery, value streams, portfolio governance, outcome-based planning, and lean funding principles.
• Experience defining Agile maturity models, transformation KPIs, flow metrics, OKRs, dashboards, and executive reporting.
• Working knowledge of DevOps, CI/CD, cloud-native architecture, API management, microservices, platform engineering, security, testing automation, and modern SDLC practices.
• Experience in Banking, Financial Services, Mortgage, Lending, Payments, or another regulated industry.
• Practical experience with Jira, Azure DevOps, Confluence, ServiceNow, Power BI, or equivalent delivery and reporting platforms.
• Excellent facilitation, change leadership, stakeholder management, conflict resolution, and executive communication skills.
• Proven experience leading Cloud Transformation, AI/GenAI initiatives, Digital Transformation programs, and Enterprise Business Application delivery.
• Strong understanding of cloud platforms such as Azure, AWS, and cloud-native architectures.
• Experience managing AI/ML, GenAI, automation, analytics, and data-driven initiatives.
• Demonstrated success delivering complex enterprise business applications, platform modernization, API integrations, and digital banking solutions.
• Experience working in Banking, Financial Services, Payments, or other regulated industries.
• Certified Scrum Master (CSM), SAFe, PMI-ACP, PMP, or equivalent Agile certification.
• Preferred Qualifications
• Experience with Azure OpenAI, Microsoft Copilot, AI-powered business solutions, Data & AI platforms, and cloud modernization programs.
• Familiarity with DevOps, CI/CD, API Management, Microservices, Kubernetes, and modern SDLC practices.
• Strong understanding of enterprise application portfolios including ERP, CRM, Workflow, Digital Channels, and Banking Platforms.
• Experience leading Agile transformations at scale within SAFe or enterprise Agile environments.

SKILLS: Agile Specialisation