Scratch-Off Product Manager

State of Ohio; Cleveland (OH); On-site; USD 71,427 - 96,637; Full time

Benefits offered by this job

Medical coverage

Dental & vision

Paid time off

Holidays

Education & development

Job summary

Lottery Commission in Ohio seeks a Scratch-Off Product Manager to lead the portfolio and own end-to-end lifecycle from concept to market.

You will develop strategy, manage budgets, coordinate with vendors, and supervise staff while ensuring compliance and high performance across games and promotions.

Based in the Lausche Building in Cleveland, this full-time role offers a comprehensive benefits package and opportunities for professional development.

Qualifications

• 5 years training or experience in business administration, management, or public administration; or equivalent.
• Job Skills: Program Management, Business, Contract Negotiation, Customer Research, Customer Focus, Growth Mindset, Innovation

Responsibilities

• Provide program direction for all aspects of Scratch-Off product portfolio.
• Manage lifecycle activities including planning, strategy, research, game creation, design, promotions, and market launch.
• Develop and implement strategic plans and sales goals to maximize portfolio performance.
• Manage portfolio budget.
• Serve as subject matter expert for all Scratch-Off products.
• Supervise assigned staff: assigning work, monitoring progress, training, evaluating.
• Manage contracts for Scratch-Off products, warehousing, and ticket distribution.
• Ensure vendors meet SLAs and maintain vendor relationships.
• Lead contract rebid processes including RFPs and bid evaluation.
• Perform other duties and special projects as directed.

Skills

Program Management

Business

Contract Negotiation

Customer Research

Customer Focus

Growth Mindset

Innovation

Education

Bachelor's degree in Public Administration or related field

Job description

Job Description - Scratch-Off Product Manager (2600055T)

Organization

Lottery Commission

Work Location

Lausche Building 615 West Superior Avenue, Cleveland, OH 44113-1879

Primary Location

United States of America, OH, Cuyahoga County, Cleveland

Schedule

Full-time, Monday-Friday; 8:00 AM-5:00 PM

Compensation

$40.40 per hour

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Classification

Official State of Ohio Classification: Program Administrator 3 (63124)

Responsibilities

• Provide program direction for all aspects of Scratch-Off product portfolio
• Manage all activities related to Scratch-Off product lifecycles, including planning, strategy, research, industry benchmarking, game creation, design, prize structure, working papers, rules, promotions, POS material, indexing, vendor and stakeholder collaboration, market launch, sales, performance analysis, forecasting, and closing
• Develop and implement strategic plans and sales goals to maximize portfolio performance
• Manage portfolio budget
• Serve as subject matter expert for all Scratch-Off products
• Supervise assigned staff: assigning work, monitoring progress, training, evaluating, and updating staff on portfolio information
• Manage contracts for Scratch-Off products, warehousing, and ticket distribution
• Ensure vendors meet service level agreements, develop contract monitoring plans, enforce contract components, establish vendor performance measures, and maintain key vendor relationships
• Consult and provide information to parties involved with contracts
• Lead key functions in the contract rebid process such as Requests for Proposals, bid evaluation, and implementation of new vendors and products
• Perform other duties and special projects as directed

Qualifications

• 5 years training or experience in business administration, management, or public administration; or completion of an undergraduate core program in these fields plus 36 months training/experience in supervisory, administrative, or managerial position; or completion of an undergraduate core program in a field commensurate with the program area plus 36 months training/experience involving planning, research, or policy/procedure development; or 1 year experience as Program Administrator 2, 63123; or equivalent of Minimum Class Qualifications for Employment
• Job Skills: Program Management, Business, Contract Negotiation, Customer Research, Customer Focus, Growth Mindset, Innovation

EEO Statement

The Ohio Lottery does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status and/or military status in employment or the provision of services. The Ohio Lottery is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). This position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR‑39), and as outlined in the posting.

Background Information

Conviction of a felony or misdemeanor of the first, second or third degree, involving gambling, fraud or misrepresentation, theft, or any crime of moral turpitude, prohibits an applicant from being selected for this position, as long as the record of the conviction has not already been sealed (ORC 3770.021). Employment contingent upon successful completion of a criminal background check as required by Section 3770.02(D) of the Ohio Revised Code.