SCITLS Power Platform User Support

General Dynamics IT; Fort Wayne (IN); On-site; USD 73,000 - 99,000; Full time

Benefits offered by this job

Growth: AI-powered career tool

Internal mobility team

Comprehensive benefits

401K with company match

Full-flex work week

Military-friendly workplace

Job summary

General Dynamics IT (GDIT) is seeking a SCITLS Power Platform User Support professional to join our team supporting USSTRATCOM. You will help ensure the reliability of Power BI, Power Apps, Power Automate, and SharePoint platforms used by NC3, JEMSO, and related missions at Offutt AFB.

This on-site, day-shift role in Sarpy County, Nebraska offers opportunities to collaborate with data engineers, analysts, and program staff, with relocation assistance available.

Qualifications

• 1+ years of relevant experience.
• Experience with Microsoft Power BI, Power Apps, Power Automate, or SharePoint.
• IT-related training or certifications preferred.
• US Citizenship required.

Responsibilities

• Provide user support to assist system administrators.
• Create and maintain collaboration and data solutions.
• Respond to user requests for assistance.
• Collaborate on architecture upgrades and consolidations.
• Interface with program staff to provide access to data via collaboration tools.
• Assist with external account requests and access issues.
• Analyze user requests to determine priority and resolution steps.

Skills

Power BI

Power Apps

Power Automate

SharePoint

Education

Technical Training / Certification

Job description

Type of Requisition

Regular

Clearance Level Must Currently Possess

Top Secret/SCI

Clearance Level Must Be Able to Obtain

Top Secret/SCI

Public Trust/Other Required

None

Job Family

IT Infrastructure and Operations

Job Qualifications

• Skills: Information Technology (IT), Microsoft Power Apps, Microsoft Power Automate, Microsoft SharePoint
• SharePoint Maintenance Certifications: None
• Experience: 1 + years of related experience
• US Citizenship Required: Yes

Job Description

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies.

SCITLS is a key component that ensures mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

At GDIT, people are our differentiator. As a SCITLS Power Platform User Support , you will help ensure today is safe and tomorrow is smarter. Our work depends on a SCITLS Power Platform User Support joining our team to support the users of Power BI, Power Apps, Power Automate, and SharePoint platforms that serve USSTRATCOM. The SCITLS Power Platform User Support will be a critical link in ensuring the effective operation of vital systems and facilitating the success of the SCITLS mission.

This is an ON-SITE, DAY SHIFT position at Offutt AFB, Sarpy County, Nebraska . On-call work may be required. Relocation assistance available.

HOW A SCITLS POWER PLATFORM USER SUPPORT WILL MAKE AN IMPACT

• Provides user support to assist system administrators.
• Creates and maintains various collaboration and data solutions.
• Successfully responds to user requests for assistance.
• Collaborates on architecture upgrades and consolidations.
• Interfaces with internal and external program staff to provide access to program data via collaboration tools.
• Assists with external account requests and access issues.
• Analyzes user requests and incidents to determine level of complexity and the priority.
• Identifies and implements resolutions.

WHAT YOU'LL NEED TO SUCCEED

• Education: Technical Training, Certification(s) or Degree
• Experience: 1+ years of relevant experience
• Experience with Microsoft Power BI, Microsoft Power Apps, Microsoft Power Automate, or Microsoft SharePoint
• Experience providing support and assisting with issues
• Experience supporting users, including troubleshooting, onboarding, and training.
• Ability to collaborate with data engineers, analysts, and business stakeholders.
• Excellent communication skills for translating technical issues into clear, actionable guidance.
• Excellent analytical and problem-solving skills
• Must possess or be able to obtain within 9 months of start: ITIL® 4 or 5: IT Service Management (ITSM) Certification
• Must possess or be able to obtain within 30 days of start: CompTia Security+
• Must possess Active Top Secret Clearance with SCI eligibility
• US Citizenship required

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility: Full-flex work week to own your priorities at work and at home
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Compensation

The likely salary range for this position is $72,877 - $98,599. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Working Hours and Requirements

• Scheduled Weekly Hours: 40
• Travel Required: Less than 10%
• Telecommuting Options: Onsite
• Work Location: USA NE Offutt AFB
• Additional Work Locations:

Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect