School Technology Specialist I - Education IT & Support

CRAEA - Agency Wide; Cedar Falls (IA); On-site; USD 45,000 - 55,000; Full time

Job summary

Central Rivers Area Education Agency (CRAEA) – Agency Wide in Cedar Falls, IA, seeks a School Technology Specialist I to maintain and support the technology infrastructure and educational tools across assigned schools. The role requires collaboration with staff to ensure a reliable learning environment.

The position entails full-time work (8 hrs/day, 260 days/year) and involves device management, system administration, and implementing technology initiatives in partnership with educators and

Qualifications

• Degree in information technology or related field or two years of experience in computer technology support.
• Experience with Google Admin Console and multiple computer and mobile device operating systems (Windows, macOS, ChromeOS, iOS).
• Experience with Mobile Device Management (MDM) and modern computer imaging/provisioning (e.g., Jamf, Google Zero-Touch, Mosyle).
• Basic understanding of networking protocols (TCP/IP, DNS, DHCP) and wireless troubleshooting.
• Hold and maintain a valid Iowa driver’s license.
• Such alternatives to the above qualifications as the Board may find appropriate and acceptable.

Responsibilities

• To assess, maintain, and support the technology infrastructure and educational tools of assigned school(s) to ensure an uninterrupted learning environment.
• Full job description

Skills

Two years of experience in computer技n?

Google Admin Console

MDM

Jamf

Google Zero-Touch

Mosyle

Windows

macOS

ChromeOS

iOS

Education

Degree in information technology or related field

Tools

Google Admin Console

MDM

Jamf

Google Zero-Touch

Mosyle

Job description

Central Rivers Area Education Agency (CRAEA) – Agency Wide in Cedar Falls, IA, seeks a School Technology Specialist I to maintain and support the technology infrastructure and educational tools across assigned schools. The role requires collaboration with staff to ensure a reliable learning environment.

The position entails full-time work (8 hrs/day, 260 days/year) and involves device management, system administration, and implementing technology initiatives in partnership with educators and