School Tech Services Lead - Support & Training

ReNEW Schools; San Jose (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

San José Unified is seeking a Technology Services Coordinator for a secondary school site. You will be the primary contact for supporting students and staff technology needs, ensuring smooth day-to-day operations, troubleshooting issues, maintaining equipment, delivering training, and setting up for events.

You will collaborate with staff to enhance teaching and learning through technology, resolve problems from tier-1 to tier-2, and help create user tutorials and documentation for ongoing site

Qualifications

• Completion of 12th grade or equivalent, or combination of education, experience and training that meets the knowledge, skills and abilities in the job description.
• At least one year of work experience in a related environment preferred.
• Valid California Driver's License.

Responsibilities

• Manages San José Unified technology, devices, accessories, and applications at assigned site/s, ensuring storage, use, and maintenance.
• Collaborates with staff and students to support teaching and learning with technology, providing training and building technology skills.
• Identifies, troubleshoots, and resolves technical problems related to software and hardware from tier-1 to tier-2.
• Installs, configures, and supports San José Unified-approved technology including computers, operating systems, mobile devices, and network devices.
• Assists with creating and maintaining technical documentation and user tutorials.
• Maintains clean, organized, and safe client technology environments for staff, students, and events.

Education

High School Diploma or equivalent

Job description

San José Unified is seeking a Technology Services Coordinator for a secondary school site. You will be the primary contact for supporting students and staff technology needs, ensuring smooth day-to-day operations, troubleshooting issues, maintaining equipment, delivering training, and setting up for events.

You will collaborate with staff to enhance teaching and learning through technology, resolve problems from tier-1 to tier-2, and help create user tutorials and documentation for ongoing site