School Operations Manager

accelschools; Michigan; On-site; USD 60,000 - 90,000; Full time

Job summary

Accel Schools is seeking a School Operations Manager to supervise the operations team across student records, testing, attendance, and facilities while collaborating with the Michigan Online School leadership to design and implement compliant procedures.

The role includes serving on the school leadership team, coordinating with stakeholders, and ensuring records and processes comply with state laws and sponsor requirements.

Qualifications

• Bachelor's degree required; master's preferred.
• Proficiency in Microsoft Office and Google Suite.
• Strong spreadsheet skills with formulas.
• Experience in a school setting and compliance.
• Ability to handle confidential information.

Responsibilities

• Supervise the local operations team members overseeing student records, testing, attendance, and office management.
• Serve as a resource for staff and families, resolving escalated operational issues.
• Coordinate with the Accel team to align school procedures with organizational goals.
• Participate as a member of the school leadership team.
• Develop, document, and archive operational workflows and policies.
• Audit procedures to identify opportunities for improvement.
• Stay up to date on education policies and state regulations.
• Manage all student information per state and federal law.
• Coordinate communications with external vendors as needed.
• Perform other duties as assigned.

Skills

Microsoft Office

Google Suite

Advanced Excel

Leadership

Communication

Confidentiality

Time management

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Office Suite

Google Workspace

Job description

The School Operations Manager supervises all school operations team members: Registrar, Testing Manager, Office Administrator, Attendance and Truancy Coordinator and collaborates with all members of the Michigan Online School leadership team to design and implement process and procedures across all aspect of daily school operations for a state-wide online school, in compliance with all sponsor and board of education regulations and state laws.

Eligibility

Open to residents of Michigan

Responsibilities

• Through supervision of the local operations team members oversee the following school functions: student records, local and state testing, attendance and truancy tracking and follow-up, office and facilities management
• Act as a resource for internal (staff) and external (students and families) stakeholders by providing resolution and management of escalated needs across a variety of topics (school procedures, technology systems, materials, etc)
• Act as a liaison between school team members and members of the larger Accel team to identify operational needs and develop school level procedures that align with the goals and procedures of the larger Accel organization.
• Serve as a member of the school leadership team
• Work collaboratively with other school administrators to develop, document, and electronically archive operational procedures and workflows to support implementation of school policies
• Audit current procedures and identify opportunities to streamline and improve
• Stay up to date on department of education and sponsor policies and compliance items and state educational laws
• Manage all student information per state and federal law
• Coordinates communication with external vendors as needed
• Performs all other job duties as assigned.

Skills/Qualifications

• Bachelor's Degree Required, Master's Degree Preferred
• Proficiency in Microsoft Office and Google Suite Products
• Strong spreadsheet skills including the ability to use basic and intermediate formulas and functions
• Prior experience working in a school setting preferred.
• Prior experience managing law and regulation compliance
• Prior experience creating and documenting procedures and workflows
• Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality.
• Demonstrates a reliable, dependable, and trustworthy work ethic.
• Ability to manage difficult or emotional client situations
• Ability to make sound judgments after all available information has been gathered or communicated.
• Demonstrates a mature attitude and insight into matters affecting department, self and / or company welfare.
• Demonstrated leadership and management ability.
• Excellent written and oral communication skills.
• Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently.
• Customer service oriented
• Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members.
• Ability to work independently and contribute to a team
• Understanding and ability to manage confidential information
• Ability to lift 25 lbs.
• Ability to pass federal and state criminal background checks

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bonafide occupational qualification exists.

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