School Office Support Specialist

Wake County Public School System; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Wake County Public School System is seeking a Clerical Assistant to support school office operations, handle routine clerical tasks, answer inquiries, and provide courteous customer service to staff, students, parents, and community members.

The role requires strong Microsoft Office and Google Apps skills, excellent organization and communication abilities, and the ability to maintain confidentiality in a busy school environment.

Qualifications

• Knowledge of Microsoft Office (Word, Excel, PowerPoint) and Google Apps.
• Excellent customer service and organizational skills.
• Strong interpersonal skills with diverse public.
• Discretion and ability to maintain confidentiality.
• Clear written and verbal communication.
• Ability to operate office equipment (copier, fax, scanner).
• Attention to detail and accuracy.
• Ability to build effective working relationships with staff, students, parents, and community.

Responsibilities

• Performs general clerical duties such as copying, filing, typing, and scheduling meetings.
• Receives and returns calls and emails; provides information and customer service to visitors.
• Handles inquiries and documents; ensures timely delivery of information.
• Attends required meetings and trainings.
• Performs other related duties as assigned.

Skills

MS Office

Google Apps

Customer service

Organization

Interpersonal skills

Confidentiality

Clear communication

Office equipment

Attention to detail

Relationship building

Education

High School diploma or equivalent

Tools

Copier/Scanner/Fax

Job description

Wake County Public School System is seeking a Clerical Assistant to support school office operations, handle routine clerical tasks, answer inquiries, and provide courteous customer service to staff, students, parents, and community members.

The role requires strong Microsoft Office and Google Apps skills, excellent organization and communication abilities, and the ability to maintain confidentiality in a busy school environment.