School IT Systems Engineer - Remote & Onsite Support

alllinestechnology; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

alllinestechnology in Charlotte, North Carolina, is seeking an IT Systems Engineer Support to provide essential IT support functions for desktop hardware and software issues. The role includes interfacing with support personnel and ensuring operational technology in learning environments.

Ideal candidates will have an associate degree in technology or equivalent experience, along with A+ certification. You will also provide positive support to staff and students while managing IT troubles across multiple locations.

Qualifications

• Prior experience with PC hardware and software, printers, and Microsoft Windows.
• Excellent written and oral communication skills.
• Ability to manage tasks at multiple locations.

Responsibilities

• Provide basic IT support functions including hardware issues.
• Support technology aligned with academic goals.
• Interface with the National Support Center IT Helpdesk.

Skills

PC hardware and software troubleshooting

Microsoft Windows Desktop Operating Systems

Microsoft Office suite

Customer service skills

Problem-solving skills

Education

Associate degree in Technology or related field

A+ certification or equivalent

Job description

alllinestechnology in Charlotte, North Carolina, is seeking an IT Systems Engineer Support to provide essential IT support functions for desktop hardware and software issues. The role includes interfacing with support personnel and ensuring operational technology in learning environments.

Ideal candidates will have an associate degree in technology or equivalent experience, along with A+ certification. You will also provide positive support to staff and students while managing IT troubles across multiple locations.