School IT & AV Technician — Hardware, Network Support

Fountain-Fort Carson School District 8; Fountain (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Chiropractic insurance

Life insurance

Long-term disability insurance

Accidental death & dismemberment ins.

Paid time off

Job summary

Fountain-Fort Carson School District 8 is seeking an IT Computer/Hardware Technician to provide end-user support, troubleshoot issues, and install and maintain district hardware and software. You will work with principals, teachers, and district admins to implement technologies and ensure reliable operations district-wide.

Ideal candidates have an IT-related degree or cert and strong customer service, attendance, and problem-solving skills, with the ability to install, configure, and repair a

Qualifications

• An IT-related college degree or certification(s) related to IT or similar field preferred.
• Experience working in education environment preferred.
• Excellent customer service skills.
• Good past record of attendance and punctuality.

Responsibilities

• Provide excellent customer service that is kind, courteous, timely, efficient, and solution oriented to all end users.
• Receives and responds to emails/phone calls or work orders regarding technology issues.
• Documents work orders, user assistance requests, hardware failures, repairs, installations in the ticket system.
• Installs, configures, tests, and maintains technology hardware, software and peripheral devices.
• Maintains, updates, and tracks inventory of equipment.
• Installs new network cabling and makes changes for existing infrastructure as required.
• Maintains interactive white boards, projectors, audio/visual equipment.
• Performs on-site analysis, diagnoses, and resolves complex problems; implements corrective hardware solutions.
• Works with Technology Services personnel and vendors to order parts and supplies.
• Occasionally works weekends, late evening and/or early morning shifts to cover events.

Skills

Customer service

Attendance punctuality

Problem solving

Communication

Education

IT-related degree or cert

Tools

Windows OS

Google Workspace

Chrome OS

Network cabling

Job description

Fountain-Fort Carson School District 8 is seeking an IT Computer/Hardware Technician to provide end-user support, troubleshoot issues, and install and maintain district hardware and software. You will work with principals, teachers, and district admins to implement technologies and ensure reliable operations district-wide.

Ideal candidates have an IT-related degree or cert and strong customer service, attendance, and problem-solving skills, with the ability to install, configure, and repair a