Hardware Techician II

Perry Township Schools; Indianapolis (IN); On-site; USD 45,000 - 48,000; Full time

Job summary

Perry Township Schools is seeking a Hardware Technician II to provide top level support, repair, and installation for end user environments.

The role involves repairing devices, designing repair procedures, and installing equipment in classrooms, with travel to district sites as required. Candidates should have a high school diploma or GED and experience in technology repair, with a focus on service and reliability.

Qualifications

• Evidence of service-minded work ethic.
• Ability to maintain confidentiality.
• History of punctuality and dependability in work setting.
• Ability to meet deadlines and multi-task.
• Familiarity with business office procedures.
• Effective and professional oral and written communication.
• Ability to interact professionally with administrators, principals and staff.

Responsibilities

• Repair physically damaged devices.
• Design and implement repair procedures for boards, printers, desktops, sound systems.
• Troubleshoot power and cabling issues.
• Install equipment in classrooms, including cabling.
• Complete warranty claims.
• Set up and maintain equipment for district events.
• Collaborate with Technology Services to meet needs.
• Communicate issues to the Assistant Technology Director.
• Utilize work orders and data entry systems.

Skills

End user support

Device repair

Troubleshooting

Communication

Team collaboration

Data entry

Education

High School Diploma or GED

Associate degree or related experience

Job description

Position Purpose

Provides top level support, repair, and installation for end user environments.

Hardware Technician II

Position Purpose

Provides top level support, repair, and installation for end user environments.

Essential Functions

• Repairs physically damaged devices
• Designs and implements repair procedures for interactive boards, printers, desktop computers, sound systems, etc
• Troubleshooting power and cabling related issues
• Installs fixed equipment in classrooms, including cabling needs
• Completes warranty claims
• Independently sets up and maintains equipment for District special events
• Work within the Technology Services team to ensure needs are met
• Communicate issues and needs to Assistant Technology Director
• Efficiently use work order systems and complete other Data Entry

Equipment

Uses standard office equipment such as personal computer, copy machine and fax machines, and telephone.

Travel Requirements

Travel to school district buildings and professional meetings as required.

Rate of Pay

$22.05 per hour

Work Schedule

8 hours per day.

260 days per year.

Knowledge, Skills And Abilities

• Evidence of service-minded work ethic
• Ability to maintain high level of confidentiality
• History of punctuality and dependability in work setting
• Ability to work within various project deadlines and multi-task accordingly
• Familiarity with business office procedures
• Effective and professional oral and written communication
• Ability to interact in a professional and positive manner with Central Office Administrators, Building Principals and staff and all stakeholders
• Work collaboratively with individuals and groups

Physical and Mental Demands, Work Hazards

Seldom = Less than 25% Occasional = 26 to 50% Often = 51 to 75% Very Frequent = Greater than 75%

Physical Requirement

Percentage of Time

Ability to sit for extended periods of time. OccasionalAbility to lift 25 pounds. FrequentAbility to carry 25 pounds. FrequentAbility to work at a desk, conference table or in meetings of various configurations. OccasionalAbility to see for the purpose of reading laws and codes, rules and policies and other printed matter. FrequentAbility to communicate so others will be able to clearly understand a normal conversation. Very FrequentAbility to operate job-related equipment. Very FrequentAbility to reach in all directions. Frequent

License/ Registration/ Certification

• Prefer cabling certification or willingness to obtain

Education

• High School Diploma or GED
• Minimum of Associate Degree or Equivalent Experience

Experience

• Previous experience with technology repair

FLSA: Hourly