School Front Office Lead — Welcome & Operations

Socket.dev; New Orleans (LA); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

401(k) contribution match

Health, dental, and vision insurance

Laptop and supplies

Job summary

Élan Academy in New Orleans, LA seeks a warm, organized Front Office Manager to greet scholars, families, staff, and visitors, set a welcoming tone, and maintain a safe, efficient front office. You will handle phones, sign-in, attendance support, records management, and provide clerical help to the CEO and leadership team.

Ideal candidates have an Associate’s Degree, 3 years in an office, and strong organizational skills; bilingual abilities are highly preferred.

Qualifications

• Associate’s Degree preferred.
• 3 years of office experience, preferably in a school.
• Bilingual preferred but not required.
• Strong organizational and multitasking skills.
• Comfortable learning and using school data systems and digital tools.

Responsibilities

• Greet and assist scholars, families, staff and visitors professionally.
• Enforce visitor policies, sign-in procedures, and campus security protocols.
• Answer calls, route messages, and respond to inquiries promptly.
• Enter and track student tardies and early dismissals.
• Assist leadership and teachers with contacting families and attendance records.
• Maintain and organize front office, records, and supplies; support clerical tasks.

Skills

Customer Service

Professionalism

Organization & Time Management

Communication

Attention to Detail

Team Collaboration

Education

Associate’s Degree

Bilingual (preferred)

3 years office experience (school setting preferred)

Tools

School data systems

Digital communication tools

Job description

Élan Academy in New Orleans, LA seeks a warm, organized Front Office Manager to greet scholars, families, staff, and visitors, set a welcoming tone, and maintain a safe, efficient front office. You will handle phones, sign-in, attendance support, records management, and provide clerical help to the CEO and leadership team.

Ideal candidates have an Associate’s Degree, 3 years in an office, and strong organizational skills; bilingual abilities are highly preferred.