School Bus Dispatch & Scheduling Specialist

Krapf Group; Pennsylvania; Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Krapf Group seeks a field-dispatch coordinator to dispatch drivers per contract, coordinate trips, and ensure compliance with state and federal rules. You will monitor driver communications, assist with scheduling, and maintain trip records while coordinating with school districts and clients.

The role requires excellent communication, strong computer skills, and flexibility to work weekends. A valid driver's license is required, with CDL P/S within six months of hire.

Qualifikationen

• Excellent communications and customer service skills.
• Communicates effectively orally and in written form.
• Computer literacy including development of spreadsheets and word documents, tracking data and generating reports.
• Computer literacy - knowledge of database software; Internet software; spreadsheet software and word processing software.
• Good organizational skills and attention to detail.
• Ability to handle difficult situations professionally and in a non-confrontational manner.
• Willingness to work a flexible schedule, including weekends.
• Works well as part of a team; systematically encourages and supports others.
• Valid Driver’s License.
• Having or obtaining a CDL with P (passenger) and S (School Bus) is REQUIRED within 6 months of hire.

Aufgaben

• Dispatch drivers in accordance with contract requirements and in compliance with State and Federal regulations.
• Coordinate scheduling of trips from inception to completion.
• Monitor daily driver radio communications and provide updates.
• Interact with appropriate personnel regarding equipment, driver hours and customer issues.
• Respond to issues in a calm, professional manner.
• Troubleshoot driver performance issues and report issues to Transportation Supervisor.
• Log trips and rotation of drivers in database on trip schedules and maintain files on trips by month.
• Prepare computerized trip schedules for drivers detailing pickup/drop off destinations.
• Prepare trip estimates, finalize pricing for all trips, prepare invoices and submit for approval.

Kenntnisse

Communication skills

Customer service

Computer skills

Organization

Teamwork

Flexibility

Driver's license

Ausbildung

High School Diploma or equivalent

Tools

Database software

Spreadsheet software

Word processing

Jobbeschreibung

Krapf Group seeks a field-dispatch coordinator to dispatch drivers per contract, coordinate trips, and ensure compliance with state and federal rules. You will monitor driver communications, assist with scheduling, and maintain trip records while coordinating with school districts and clients.

The role requires excellent communication, strong computer skills, and flexibility to work weekends. A valid driver's license is required, with CDL P/S within six months of hire.