Fleet Dispatch & Operations Coordinator

Krapf Group - School Bus and Transportation; Glenmoore (PA); On-site; USD 25,000 - 34,000; Full time

Job summary

Krapf Group - School Bus and Transportation is seeking a field Dispatcher to manage driver assignments and trip coordination. This role requires attention to safety, contract compliance, and timely communication with schools and districts.

Responsibilities include monitoring driver updates, producing schedules, preparing estimates and invoices, and ensuring smooth daily operations of the School Bus Division.

Qualifications

• Clear communication skills, both oral and written.
• Proficient with spreadsheets, word processing and basic databases.
• Able to organize and maintain accurate trip records and schedules.
• Willing to work a flexible schedule including weekends.

Responsibilities

• Dispatch drivers per contract requirements and regulations.
• Coordinate scheduling of trips from inception to completion.
• Monitor driver radio communications and provide updates.
• Prepare trip schedules, estimates, and invoices for approval.
• Log trips and maintain driver and vehicle records monthly.
• Communicate with school districts and clients to coordinate trips.
• Resolve issues with drivers, schools, and customers professionally.
• Assist in daily School Bus Division operations.

Skills

Excellent communications

Customer service

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Spreadsheet software

Word processing software

Database software

Internet software

Job description

Krapf Group - School Bus and Transportation is seeking a field Dispatcher to manage driver assignments and trip coordination. This role requires attention to safety, contract compliance, and timely communication with schools and districts.

Responsibilities include monitoring driver updates, producing schedules, preparing estimates and invoices, and ensuring smooth daily operations of the School Bus Division.