School-Based Vision Clinic Operations Coordinator

Waco Family Medicine; Waco (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Waco Family Medicine is seeking a School-Based Services Coordinator to support daily administrative functions for school-based programs and the vision clinic at the S.18th site. You will coordinate scheduling, patient registrations, and Medicaid verification while collaborating with clinical staff and school personnel.

Responsibilities include managing eyeglass orders, ensuring HIPAA compliance, and maintaining accurate EPIC records across multiple campuses, with travel as needed.

Qualifications

• High school diploma or equivalent required, associate degree preferred.
• Healthcare experience preferred.
• At least one year of customer service or administrative experience.
• Experience with scheduling, insurance verification, or EPIC preferred.
• Bilingual English/Spanish preferred but not required.
• Ability to maintain confidentiality and HIPAA guidelines.

Responsibilities

• Serve as the primary administrative support for the school-based vision clinic at the S.18th site.
• Assist with vision clinic day operations, schedules, and patient flow.
• Process and track eyeglass orders and coordinate delivery to campuses.
• Communicate with school staff and families regarding status and timelines.
• Register students for school-based programs and verify Medicaid eligibility.
• Schedule appointments and maintain provider templates; coordinate across multiple sites.
• Ensure documentation is entered into EPIC and upload records timely.
• Monitor registrations, paperwork, and scheduling gaps to ensure timely service.
• Support check-in/check-out processes and maintain data integrity.

Skills

Communication skills

Customer service

Multitasking

Independent work

Team support

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Excel

Word / PowerPoint

EPIC (electronic health records)

Job description

Waco Family Medicine is seeking a School-Based Services Coordinator to support daily administrative functions for school-based programs and the vision clinic at the S.18th site. You will coordinate scheduling, patient registrations, and Medicaid verification while collaborating with clinical staff and school personnel.

Responsibilities include managing eyeglass orders, ensuring HIPAA compliance, and maintaining accurate EPIC records across multiple campuses, with travel as needed.