School-Based Navigator: Access to Care & Family Support

Centerstone; Oregon; Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

403b retirement plan

Paid time off

Paid holidays

AD&D Insurance

Life Insurance

Long term Disability

Employee Resource Groups

Continuing education

Employee Assistance Program

Job summary

Centerstone is seeking a School Based Navigator (SBN) to serve as a liaison among schools, families, and our behavioral health program. You will facilitate access to services for students, support intake and insurance processes, and promote continuity of care through collaboration with internal teams and community partners.

You will ensure compliance with regulatory standards, maintain accurate records, and participate in training and quality initiatives.

Qualifications

• Understanding of mental health systems and school-based service models.
• Strong interpersonal, organizational, and communication skills.
• Proficiency in documentation, electronic records, and telephonic engagement.
• Knowledge of community resources and ability to coordinate support services.

Responsibilities

• Accept and respond to student referrals within three business days.
• Assist families with Medicaid eligibility screening and insurance verification.
• Schedule intake with school-based therapists or refer as needed.
• Ensure accurate electronic filing of intake and compliance docs.
• Collaborate with Billing, HIM, and Quality on non-billable tasks.
• Answer calls and document non-billable calls; maintain records.
• Support paperwork updates to maintain eligibility and access to care.
• Partner with schools and community agencies to connect families with support.
• Follow privacy, confidentiality, and security policies.
• Participate in training, meetings, and quality initiatives.
• Other duties as assigned.

Skills

Mental health knowledge

Interpersonal skills

Organizational skills

Documentation skills

Communication skills

Education

High School diploma or GED

Job description

Centerstone is seeking a School Based Navigator (SBN) to serve as a liaison among schools, families, and our behavioral health program. You will facilitate access to services for students, support intake and insurance processes, and promote continuity of care through collaboration with internal teams and community partners.

You will ensure compliance with regulatory standards, maintain accurate records, and participate in training and quality initiatives.