Scholarship Counselor

Louisiana State University; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Tuition exemption

Wellness benefits

Paid holidays

Job summary

Louisiana State University seeks a Scholarship Counselor to collaborate with the Office of Financial Aid & Scholarships. The role focuses on maintaining scholarship communications with students and families and supporting orientation and outreach activities.

The position involves counseling on state, federal, and donor scholarships, ensuring accurate policy communication, and coordinating with colleges, departments, and offices to streamline scholarship awards.

Qualifications

• Bachelor’s degree or equivalent experience considered for the role.
• Strong communication and interpersonal skills required.
• Experience in student services or higher education preferred.

Responsibilities

• Provide primary customer service for prospective and current students and families.
• Counsel and advise on scholarship policies, criteria and procedures.
• Support scholarship awarding and disbursement processes with various offices.
• Maintain scholarship files and ensure audit readiness.
• Represent LSU at orientations and recruitment events; train call center staff.

Skills

Active Listening

Communication

Confidentiality

Critical Thinking

Customer-Focused

Decision Making

Policy Knowledge

Time Management

Education

Bachelor’s Degree

Tools

SAE system

Job description

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Job Posting Title: Scholarship Counselor Position Type: Professional / Unclassified Department: LSUAM AA - EM - Rec - FAS - Scholarships - Award Management (Madison Grace Lingo (00066964) (Private)) Work Location: 1134 Ruffin G. Pleasant Hall Pay Grade: Professional

Job Description

The scholarship counselor position within Louisiana State University’s Office of Financial Aid & Scholarships will play a key collaborative role in advancing the University and meeting the student enrollment objectives.

The individual, with general oversight from the Assistant Director, will be responsible for maintaining scholarship communication with current and prospective students and families.

Customer Service for Scholarships Unit (30%)

Responsible for primary customer service assistance to prospective and continuing students, parents and departmental contacts.

This includes resolving problems and providing support associated with the administration of scholarship programs via phone, email or in person interactions.

Represents the office as assigned and presents scholarship and financial aid information at orientation sessions or other presentation opportunities for student and parent groups.

Acts as liaison between our office and faculty/staff, students and the public to provide information and resources regarding scholarship activities and programs.

Must have strong communication and interpersonal skills.

Assists with departmental communication to colleges regarding scholarship aid packages and supporting departments in their scholarship awarding process.

Act as the primary liaison for the Enrollment Management call center as it relates to scholarship matters.

Provides ongoing training to call center students for the scholarships unit.

Scholarship Counseling (30%)

Counsels and advises prospective and enrolled students in all matters pertaining to university, state, federal and donor scholarship programs.

The employee must be accurate in describing scholarship policies, criteria and procedures.

Must be responsive to students’ concerns and needs by providing excellent customer service.

Scholarships Operations: (30%)

Supports colleges awarding departmental scholarships which includes the responsibility of making decisions in releasing disbursement to students.

Responsible for the initial review of all documents submitted by departments for the purpose of establishing scholarship programs and program rules in the SAE system.

Coordinates with Sponsored program accounting, LSU Foundation and Bursar operations to establish new scholarships for university administration.

Assists with the administration of University scholarships including departmental, Foundation, and academic awards.

Reviews, approves, and enters award information for various scholarships to individual student records in the appropriate database.

Supports selection and processing of awards administered by Financial aid and Scholarships.

Maintains all files for scholarships programs and assures audit efficiency.

Maintains accuracy of the Scholarships unit policy and procedures manual.

Responsible for processing reports and the maintenance of accuracy in all records.

Manages daily operations for assigned scholarships programs.

Assist with institutional aid math process for the A&M campus.

This includes matching students with institutional scholarships to foundation scholarships, as well as working with all departments on campus to offer a centralized swap process.

Special projects as assigned (10%)

Including, but not limited to assigned committees and outreach projects.

Represent LSU and the Office of Enrollment Management at professional functions and recruiting events.

Represents LSU and EMSS at orientation events.

Required Qualifications

Bachelor’s Degree LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Preferred Qualifications

Experience working in student services setting preferably in higher education.

Bachelor’s degree in Public Relations, Communications, Marketing, or Business-related field.

Our ideal candidate possesses the following qualities: Strong team orientation, effective interpersonal skills, and superior written and verbal communication skills with demonstrated ability to build and steward relationships Demonstrated commitment to data-driven decision-making, including effective analytical skills and proven results in achieving objectives and goals. Strong organizational skills and attention to detail and accuracy.

Proficient computer skills, particularly word processing, spreadsheets, and database management.

Ability to complete multiple assignments within provided time constraints with minimal supervision.

Self-starter who works well independently, but who also thrives in a team environment, sharing ideas and working collaboratively.

Skills Needed

Active Listening, Communication, Confidentiality, Critical Thinking, Customer-Focused, Decision Making, Policy Knowledge, Time Management

Preferred Skills

Posting Date: August 12, 2026

Closing Date (Open Until Filled if No Date Specified): December 10, 2026

Additional Position Information

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance.

Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N): LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

About LSU

LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives.

LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others.

Louisiana’s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences.

The University comprises of nine institutions: Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center – New Orleans LSU Health Science Center – Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College In implementing its mission, LSU is committed to: Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world‑class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and Using its extensive resources to solve economic, environmental, and social challenges.