Enterprise Resource Planning (ERP) Analyst 1, 2, or 3- Financial Aid

Louisiana State University; United States; Hybrid; USD 65,000 - 97,000; Full time

Job summary

Louisiana State University is seeking an ERP Analyst at levels 1, 2, or 3 to work with end users, product teams, and vendors on financial aid processes within Workday Student. The role requires documenting requirements, testing, and providing consulting services across multiple project phases.

The position is hybrid, located at 0201 Fred C. Frey Computing Services Building, with a focus on financial aid modules such as Attendance Plans, ISIR processing, Cost of Attendance, Packaging, and Award

Qualifications

• Bachelor's degree required in technology or business; higher levels preferred.
• Experience analyzing business processes and requirements for ERP systems.

Responsibilities

• Support: analyze and troubleshoot business processes for the ERP product line.
• Consulting/Enhancing: document requirements and specifications; assist with vendor roadmaps.
• Reporting: define reporting needs and create reports in applications or external systems.
• Testing: develop and run automated tests; update testing scripts.
• Lead/mentor: assist with project lead duties and cross-team coordination.
• Other duties as assigned.

Skills

Business analysis

Requirements gathering

Testing

Communication

Education

Bachelor's degree in technology or business

Master's degree in related field

Bachelor's degree in information systems

Job description

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Job Posting Title

Enterprise Resource Planning (ERP) Analyst 1, 2, or 3- Financial Aid

Position Type

Professional / Unclassified

Department

LSUAM FA - ITS - DA - SS - Student Financial and Administrative (Crystal Murphy (00051640))

Work Location

0201 Fred C. Frey Computing Services Building

Pay Grade

Pay Grade:

Job Description

The purpose of the ERP Analyst is to work with end users, product owners, developers and business stakeholders to elicit, analyze, communicate, and validate business, functional or reporting requirements, and business processes. Prepares and/or maintains detailed documentation pertaining to configurations, systems operations, and requirements. Achieves and maintains subject matter expertise relevant to the functional areas of Financial Aid, included but not limited to, Attendance Plans, ISIR processing, Cost of Attendance, Packaging, Award Disbursement, etc within Workday Student. Works with product teams and product managers to implement changes and enhancements to applications. An ERP Analyst 2 will be required to perform additional duties with more autonomy and less required supervision and consultation with superiors. Examples include being assigned as lead analyst on various projects, enhancement initiatives, and software implementations and representing the department with software vendors. An ERP Analyst 2 will also be expected to provide more consulting services to business users, leveraging advanced critical thinking skills. An ERP Analyst 3 will be required to perform additional duties with more autonomy and less required supervision and consultation with superiors than an ERP Analyst 2. Will be expected to be experts in their respective functional areas and provide consulting services to business users with minimal to no management direct oversight. Additional examples include serving as technical lead on various projects, creating and maintaining module roadmaps and assuming responsibility that priorities are established and executed, becoming an expert on Workday Reporting and learning SAS Enterprise Guide for advanced reporting needs, assuming responsibility of manual and automated testing efforts for assigned functional areas, and mentoring junior analysts in Workday business process, reporting, and security configuration.

Job Responsibilities

ERP Analyst 1

• Support: Knowledge of business processes and technologies for assigned product line. Works with product owners, product teams, and other ITS teams to troubleshoot, analyze, gather requirements, and propose resolutions. Communicates potential impact of solutions. Executes solutions. Tests independently and in collaboration with product owners. (30%)
• Consulting/Enhancing: Works with product owners, product teams, product managers, and vendors to understand business needs and vendor product roadmaps. Documents requirements into functional and technical specifications using a variety of business analytic techniques. Recommends solutions to product owners. Works with product team to implement and test enhancements based on University product roadmap priorities. Coordinates with other ITS teams to implement solutions and to communicate solutions to appropriate parties. (25%)
• Reporting: Works with product team and product owners to define and document reporting needs and creates reports within applications and/or external reporting systems. Coordinates with other ITS teams to implement solutions and to communicate solutions to appropriate parties. (20%)
• Testing: Uses automated testing tool when available Maintains and enhances testing scripts, executes on schedule, troubleshoots results, and works with product line to recommend enhancements to business processes. (15%)
• Other duties as assigned. (10%)

ERP Analyst 2

• Support: Knowledge of business processes and technologies for assigned product line. Works with product owners, product teams, and other ITS teams to troubleshoot, analyze, gather requirements, and propose resolutions. Communicates potential impact of solutions. Executes solutions. Tests independently and in collaboration with product owners. Will be expected to work autonomously with other ITS teams, requiring less input and advisement from supervisor. (30%)
• Consulting/Enhancing: Works with product owners, product teams, product managers, and vendors to understand business needs and vendor product roadmaps. Documents requirements into functional and technical specifications using a variety of business analytic techniques. Recommends solutions to product owners. Works with product team to implement and test enhancements based on University product roadmap priorities. Coordinates with other ITS teams to implement solutions and to communicate solutions to appropriate parties. Will be expected to manage some enhancements from beginning to end with less need for supervisor consultation. Will be assigned as primary departmental representative on software solution implementations. (30%)
• Reporting: Works with product team and product owners to define and document reporting needs and creates reports within applications and/or external reporting systems. Coordinates with other ITS teams to implement solutions and to communicate solutions to appropriate parties. Will be responsible for seeking out opportunities to enhance business processes or solve problems through reporting solutions, thus acquiring an advanced report-developing skill set. (15%)
• Testing: Uses automated testing tool when available Maintains and enhances testing scripts, executes on schedule, troubleshoots results, and works with product line to recommend enhancements to business processes. Will be responsible for working directly with software vendor of testing tool to solve problems and convey needs of the department. (15%)
• Other duties as assigned. (10%)

ERP Analyst 3

• Support: Maintain expert knowledge of business processes and technologies for assigned product line modules. Works with product owners, product teams, and other ITS teams to troubleshoot, analyze, gather requirements, and propose resolutions. Communicates potential impact of solutions. Executes solutions. Tests independently and in collaboration with product owners. Will be expected to work autonomously with other ITS teams, often requiring little to no advisement from supervisor. (30%)
• Consulting/Enhancing: Works with product owners, product teams, product managers, and vendors to understand business needs and vendor product roadmaps. Documents requirements into functional and technical specifications using a variety of business analytic techniques. Recommends solutions to product owners. Creates and maintains module roadmaps and ensures that priorities are established and executed. Will be expected to manage some enhancements from beginning to end with little to no supervisor consultation. Will be assigned as technical lead on software solution implementations. (25%)
• Reporting: Works with product team and product owners to define and document reporting needs, recommends reporting solutions that solve business problems and enhance efficiencies, and creates reports within applications and/or external reporting systems. Must achieve expert level of knowledge on Workday reporting. Utilizes other reporting tools such as SAS Enterprise guide for advanced, multi-source reporting. Will be responsible for seeking out opportunities to enhance business processes or solve problems through reporting solutions, thus acquiring an advanced report-developing skill set. (25%)
• Testing: Responsible for overseeing manual and automated use cases for assigned functional areas. Maintains and enhances testing scripts, executes on schedule, troubleshoots results, and works with product line to recommend enhancements to business processes. Will be responsible for working directly with software vendor of testing tool to solve problems and convey needs of the department. (10%)
• Other duties as assigned. (10%)

Minimum Qualifications

• ERP Analyst 1- Bachelor's degree in a technology or busiess related field. 1 year of experience.
• ERP Analyst 2- Bachelor's degree in a technology or business related field. 2 years of experience.
• ERP Analyst 3- Bachelor's degree in a a technology or business related field. 3 years of experience. +LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Preferred Qualifications

• ERP Analyst 1- Master's Degree in computer science, information systems, engineering, or related. 1 year knowledge of financial aid processes, experience supporting student information systems (SIS), or ERP platforms in a higher education environment.
• ERP Analyst 2- Master's Degree in computer science, information systems, engineering, or related. 3+ years knowledge of financial aid processes, experience supporting student information systems (SIS), or ERP platforms in a higher education environment.
• ERP Analyst 3- Master's Degree in computer science, information systems, engineering, or related. 5+ years knowledge of financial aid processes, experience supporting student information systems (SIS), or ERP platforms in a higher education environment.

Additional Information

The ERP Analyst position is a hybrid position and requires the employee to be continuously available and maintain an acceptable, appropriate level of access to LSU infrastructure/systems. It is the employee’s responsibility to sustain a proper connection to LSU that allows the ERP Analyst to perform work-related duties when working remotely. As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement

Additional Position Information

• Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
• Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
• Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
• Essential Position (Y/N): LSU is an Equal Opportunity Employer.
• All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.
• HCM Contact Information: For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email [e-mail]. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.

About LSU

LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives. LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others. Louisiana’s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences. The University comprises of nine institutions: Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center – New Orleans LSU Health Science Center – Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College In implementing its mission, LSU is committed to: Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world‑class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and Using its extensive resources to solve economic, environmental, and social challenges.