Scheduling & Training Program Specialist

Veterans Health Administration; City of Syracuse (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

The Veterans Health Administration seeks a Program Specialist to lead the Scheduling Training and Audit program at the Syracuse VA Medical Center and associated CBOCs. You will coordinate with leadership to plan and implement training for staff, ensuring effective scheduling practices and rigorous audit processes.

Candidates must meet GS-9 qualifications, including time-in-grade requirements or applicable education/experience, and be proficient with standard office software to develop materials

Qualifications

• One year of specialized experience equivalent to GS-7 in scheduling programs and audit processes.
• Knowledge of management principles, analysis and evaluation.
• Experience using Word, Excel, PowerPoint, Outlook, Access, Internet, and VHA databases to develop training materials.
• Education: master's degree or 2 years of progressively higher graduate education; LL.B./J.D. if related.
• Time-In-Grade requirements may apply for current Federal employees.

Responsibilities

• Overall management of the Scheduling Training and Audit program for Community Care Service.
• Collaborate with leadership to plan, organize, and facilitate training for program staff.
• Prepare training aids, materials, and data reports; work with Syracuse VA Medical Center and CBOCs.

Skills

Management principles

Scheduling programs

Audit programs

Oral and written communication

Data extraction

Data organization

Word

Excel

PowerPoint

Outlook

Access

VHA databases

Internet

Education

Master's degree or equivalent graduate degree

2 full years of progressively higher level graduate education

LL.B. or J.D., if related

Tools

Word

Excel

PowerPoint

Outlook

Access

Internet

VHA databases

Job description

The Veterans Health Administration seeks a Program Specialist to lead the Scheduling Training and Audit program at the Syracuse VA Medical Center and associated CBOCs. You will coordinate with leadership to plan and implement training for staff, ensuring effective scheduling practices and rigorous audit processes.

Candidates must meet GS-9 qualifications, including time-in-grade requirements or applicable education/experience, and be proficient with standard office software to develop materials