Scheduling Specialist, Cancer Center

HealthPartners; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Regions Cancer Center is seeking a scheduling specialist to support patient registration, insurance verification, and cross-department scheduling in the oncology setting, including chemotherapy/infusion activities. Under the Supervisor Cancer Center Scheduling, you will deliver friendly, professional customer service and help coordinate care across clinics.

Typical schedule is Monday–Friday with a weekend rotation about every 10 weeks.

Qualifications

• 1 year of clerical or customer service experience minimum.
• Think critically and ask questions as appropriate.
• Strong organizational and communication skills.

Responsibilities

• Handle patient registration, insurance verification, and scheduling across departments.
• Provide exceptional customer service in a personable and professional manner.
• Support coordination of care in oncology, including clinic and chemotherapy/infusion activities.

Skills

Customer service

Clerical skills

Insurance verification

Job description

Regions Cancer Center is seeking a scheduling specialist with strong organizational and customer service skills to join our team. Under the direction of the Supervisor Cancer Center Scheduling, provides exceptional customer service functions in a personable and professional manner. These functions include patient registration, insurance verification, complex and coordinated scheduling across numerous departments, and other clerical functions in the oncology setting, which includes clinic as well as chemotherapy/infusion activities. Must be able to think critically and ask questions as appropriate. This role facilitates communication between staff, providers, and other departments. Manages many activities impacting patient care. Performs other related duties as assigned.

Work Schedule:

Monday - Friday

Weekend Rotation about once every 10 weeks.

Required Qualifications:

• Minimum 1-year previous clerical and/or customer service experience.

Preferred Qualifications:

• Previous experience in healthcare setting.