Scheduling Specialist, Cancer Center

HealthPartners; Minnesota; On-site; USD 38,000 - 46,000; Full time

Job summary

Regions Cancer Center is seeking a Scheduling Specialist to join our team. Under the Supervisor Cancer Center Scheduling, you will deliver exceptional customer service, handle patient registration and insurance verification, and coordinate scheduling across several departments within oncology, including clinic and infusion areas.

The role requires critical thinking, effective communication between staff and providers, and the ability to manage multiple activities impacting patient care.

Qualifications

• Minimum 1-year clerical and/or customer service experience.
• Preferred experience in healthcare setting.

Responsibilities

• Provide exceptional customer service in person and over the phone.
• Register patients and verify insurance information.
• Coordinate scheduling across multiple departments within the oncology setting.

Skills

Clerical experience

Customer service

Job description

Regions Cancer Center is seeking a scheduling specialist with strong organizational and customer service skills to join our team. Under the direction of the Supervisor Cancer Center Scheduling, provides exceptional customer service functions in a personable and professional manner. These functions include patient registration, insurance verification, complex and coordinated scheduling across numerous departments, and other clerical functions in the oncology setting, which includes clinic as well as chemotherapy/infusion activities. Must be able to think critically and ask questions as appropriate. This role facilitates communication between staff, providers, and other departments. Manages many activities impacting patient care. Performs other related duties as assigned.

Work Schedule:

• Monday - Friday
• Weekend Rotation about once every 10 weeks.

Required Qualifications:

• Minimum 1-year previous clerical and/or customer service experience.

Preferred Qualifications:

• Previous experience in healthcare setting.