In-Office Scheduler for Home Care

Freedom Home Care; Milford (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

In-office position

Paid training

Growth opportunities

Supportive team

Job summary

Freedom Home Care in Milford, OH is seeking an organized Scheduler to join our administrative team. You will coordinate caregiver schedules, fill shifts, and provide exceptional support to both clients and staff to ensure dependable care.

This in-office, full-time role offers paid training, a collaborative environment, and opportunities for growth. You will collaborate with nurses and management to maintain accurate schedules and respond promptly to scheduling needs, including evenings and

Qualifications

• Previous scheduling, dispatching, customer service, or administrative experience required.
• Previous Home Care experience preferred.
• Excellent communication and organizational skills.
• Familiar with using Microsoft Word and Excel.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Coordinate caregiver schedules and daily staffing.
• Fill open shifts and respond to caregiver call-offs.
• Communicate professionally with clients and caregivers.
• Verify completed visits and documentation.
• Maintain scheduling records in AxisCare.
• Work closely with nurses, HR, and management to ensure continuity of care.
• Assist with staffing for evenings, weekends, holidays, and emergencies when needed.
• One Weekend per month on-call for scheduling.

Skills

Scheduling

Customer service

Communication

Microsoft Word

Excel

Multitasking

Tools

AxisCare

Microsoft Word

Excel

Job description

Scheduler - Home Care

Freedom Home Care is seeking an organized, motivated, and compassionate Scheduler to join our growing administrative team. This position plays a vital role in ensuring our clients receive dependable care by coordinating caregiver schedules, filling open shifts, and providing exceptional support to both clients and staff.

• PLEASE NOTE THAT THIS POSITION IS NOT REMOTE. You will be working at our office in Milford, OH

Responsibilities

• Coordinate caregiver schedules and daily staffing.
• Fill open shifts and respond to caregiver call-offs.
• Communicate professionally with clients and caregivers.
• Verify completed visits and documentation.
• Maintain accurate scheduling records in AxisCare.
• Work closely with nurses, HR, and management to ensure continuity of care.
• Assist with staffing for evenings, weekends, holidays, and emergencies when needed.
• One Weekend per month on-call for scheduling.

Qualifications

• Previous scheduling, dispatching, customer service, or administrative experience Required.
• Previous Home Care experience preferred.
• Excellent communication and organizational skills.
• Previous Caregiver experience preferred.
• Strong multitasking and problem-solving abilities.
• Comfortable using computers, smart phones, and learning scheduling software.
• Familiar with using the Microsoft platform and its apps, such as Word and Excel.
• Ability to remain calm and professional in a fast-paced environment.

What We Offer

• Full-time weekday schedule.
• In-office position
• Supportive team environment.
• Paid training.
• Opportunities for growth and advancement.

The opportunity to make a meaningful difference in the lives of our Veterans and their families every day.