Scheduling Specialist

University Health System; San Antonio (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

University Health System seeks an Administrative Clerk to support ambulatory rehabilitation by securing accurate patient data for registration, scheduling, and access. You will help with financial clearance and communicate charges and estimates to patients while maintaining strict confidentiality.

You will collect copays and coinsurance, ensure accurate referral flow, and uphold the highest standards of customer service in all interactions with patients and staff.

Formación

• High school diploma or equivalent is required.
• One year and six months of general office clerical experience is required; two years preferred.
• Two years of related college level coursework may substitute for 1 year of experience.

Responsabilidades

• Secure and obtain accurate patient data for registration, scheduling, and support of outpatient ambulatory areas.
• Secure and obtain accurate patient data to assist with financial clearance.
• Understand and complete referral flow for assigned areas to help with access.
• Communicate with patients about charges and estimates.
• Collect copays and coinsurance and other monies owed by the patient.
• Maintain confidentiality of patient records.
• Provide excellent customer service and adhere to University Health standards.

Conocimientos

Customer service

Data entry

Confidentiality

Billing communication

Educación

High school diploma or equivalent

College coursework in business functions

Descripción del empleo

POSITION SUMMARY/RESPONSIBILITIES

Secures and obtains accurate and complete patient data for registration, scheduling, and support of the outpatient areas of Ambulatory Rehabilitation. Secures and obtains accurate patient data to help with financial clearance. Understands and completes referral flow for assigned areas to assist with access. Communicates with patients about charges and estimates. Collects copays, coinsurance and other monies that maybe owed by the patient. Maintains strict confidentiality of patient records. Provides excellent customer services and adheres to the standards and behaviors of University Health.

EDUCATION/EXPERIENCE

High school diploma or its equivalent required. One year and six months of experience in general office clerical work is required. Two years of Experience Preferred. Two years of related college level course work may be substituted for 1 year of experience. College or commercial school courses in business functions are preferred.