Patient Access & Scheduling Specialist

University Health System; San Antonio (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

University Health System seeks an Administrative Clerk to support ambulatory rehabilitation by securing accurate patient data for registration, scheduling, and access. You will help with financial clearance and communicate charges and estimates to patients while maintaining strict confidentiality.

You will collect copays and coinsurance, ensure accurate referral flow, and uphold the highest standards of customer service in all interactions with patients and staff.

Formación

• High school diploma or equivalent is required.
• One year and six months of general office clerical experience is required; two years preferred.
• Two years of related college level coursework may substitute for 1 year of experience.

Responsabilidades

• Secure and obtain accurate patient data for registration, scheduling, and support of outpatient ambulatory areas.
• Secure and obtain accurate patient data to assist with financial clearance.
• Understand and complete referral flow for assigned areas to help with access.
• Communicate with patients about charges and estimates.
• Collect copays and coinsurance and other monies owed by the patient.
• Maintain confidentiality of patient records.
• Provide excellent customer service and adhere to University Health standards.

Conocimientos

Customer service

Data entry

Confidentiality

Billing communication

Educación

High school diploma or equivalent

College coursework in business functions

Descripción del empleo

University Health System seeks an Administrative Clerk to support ambulatory rehabilitation by securing accurate patient data for registration, scheduling, and access. You will help with financial clearance and communicate charges and estimates to patients while maintaining strict confidentiality.

You will collect copays and coinsurance, ensure accurate referral flow, and uphold the highest standards of customer service in all interactions with patients and staff.