Scheduling Specialist

University Health; San Antonio (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

University Health in San Antonio, TX is seeking a patient access/registration clerk responsible for securing accurate patient data for registration, scheduling, and ambulatory care support. You will communicate charges, estimates and collect copays, while upholding strict confidentiality and delivering excellent customer service in a fast-paced outpatient environment.

Minimum of a high school diploma and six months of clerical experience; two years of related coursework may substitute; two

Qualifications

• Six months of experience in general office clerical work is required.
• Two years of experience preferred.
• Two years of related college level coursework may substitute for 1 year of experience.

Responsibilities

• Obtains and secures accurate patient data for registration, scheduling, and ambulatory support.
• Communicates with patients about charges and estimates.
• Collects copays, coinsurance and other monies owed; maintains confidentiality of patient records.

Skills

Customer service

Data entry

Confidentiality

Communication skills

Education

High school diploma or equivalent

Related college coursework in business functions

Two years of related college coursework may substitute for 1 year of experience

Job description

Secures and obtains accurate and complete patient data for registration, scheduling, and support of the ambulatory outpatient areas. Secures and obtains accurate patient data to help with financial clearance. Understands and completes referral flow for assigned areas to assist with access. Communicates with patients about charges and estimates. Collects copays, coinsurance and other monies that maybe owed by the patient. Maintains strict confidentiality of patient records. Provides excellent customer services and adheres to the standards and behaviors of University Health

EDUCATION/EXPERIENCE

High school diploma or its equivalent required. Six months of experience in general office clerical work is required. Two years of Experience Preferred. Two years of related college level course work may be substituted for 1 year of experience. College or commercial school courses in business functions are preferred