Scheduling Specialist

The ARC of The Ozarks Inc; Brookline (MO); Presencial; USD 26.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision, and life_ins.

403(b) retirement plan with employer

Seven paid holidays

Birthday day off

Employee Assistance Program

Wellness resources

Descripción de la vacante

The Arc of the Ozarks is hiring a Medical Scheduling Specialist for Dynamic Strides Therapy in Republic, MO. You’ll coordinate appointments across 24 therapy providers, helping children and families access OT, PT, Speech, Aquatics, AAC, and Feeding Therapy services.

This in-person, full-time role emphasizes organized scheduling, communication with families and providers, and accurate EHR data entry, insurance verification, and front-desk support to keep the clinic running smoothly each day.

Formación

• Required: High school diploma or equivalent.
• Strong organizational and time-management skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities and schedule changes accurately.
• Maintain confidentiality and handle sensitive information.

Responsabilidades

• Schedule and confirm evaluations, follow-ups, and recurring sessions.
• Coordinate schedules across 24 therapy providers for efficient use of appointments.
• Respond to cancellations and rescheduling requests.
• Maintain client and appointment data in the EHR.
• Verify insurance information and assist with payer-related scheduling.
• Communicate with clients, families, providers and team members.

Conocimientos

Organizational skills

Time-management skills

Communication skills

Customer service

Confidentiality handling

Independent work

Educación

High school diploma or equivalent

Descripción del empleo

Dynamic Strides Therapy | Republic, MOFull-Time | In Person | $19.00–$20.98/hourQuick SnapshotJoin The Arc of the Ozarks as a Medical Scheduling Specialist supporting our Therapy Services team at Dynamic Strides Therapy. In this role, you’ll coordinate appointments across a team of 24 therapy providers, helping children and families access Occupational Therapy, Physical Therapy, Speech Therapy, Aquatics, AAC, and Feeding Therapy services.Pay: $19.00–$20.98/hourEmployment Type: Full-time, hourly, non-exemptWork Location: Dynamic Strides Therapy – Republic, MOSchedule:Monday–Thursday: 7:00 AM–5:00 PM with a one-hour lunchFriday: 7:00 AM–11:00 AMIn-person positionWhy This Role MattersA well-managed schedule helps clients receive the therapy services they need while allowing our providers to make the best use of their time.As the primary scheduler for Therapy Services, you’ll play an important role in keeping appointments organized, responding to schedule changes, communicating with families and providers, and helping the clinic run smoothly each day.This position is a strong fit for someone who enjoys solving scheduling challenges, communicating with people, managing details, and working in a busy healthcare environment.What You’ll DoSchedule and confirm evaluations, follow-up appointments, and recurring therapy sessionsCoordinate schedules across 24 therapy providers to support efficient use of appointment availabilityRespond to cancellations, appointment changes, and rescheduling requestsMaintain accurate client and appointment information in the Electronic Health Record (EHR)Verify insurance information and assist with payer-related scheduling requirementsCommunicate with clients, families, providers, and team members about appointments and scheduling needsProvide information about therapy services and appointment preparationAssist with client check-in, front-desk coverage, and payment processing as neededHelp resolve scheduling conflicts and support smooth day-to-day clinic operationsProvide additional administrative support as neededSchedule, Location & PayPay: $19.00–$20.98 per hour, based on applicable experience and qualificationsSchedule:Monday–Thursday, 7:00 AM–5:00 PM with a one-hour lunchFriday, 7:00 AM–11:00 AMLocation: Dynamic Strides Therapy in Republic, MissouriThis is a full-time, in-person position.What We’re Looking ForRequired:High school diploma or equivalentStrong organizational and time-management skillsStrong communication and customer service skillsAbility to manage multiple priorities and schedule changes accuratelyAbility to work independently while collaborating with clients, providers, and team membersAbility to maintain confidentiality and handle sensitive client information appropriatelyAbility to work the posted schedule in person at Dynamic Strides TherapyPreferred:At least one year of scheduling, administrative, or related experiencePrevious experience in a healthcare, therapy, medical office, or similar settingExperience using an Electronic Health Record (EHR) or similar scheduling systemFamiliarity with medical terminologyExperience with insurance verification or payer-related scheduling requirementsKnowledge of therapy services such as OT, PT, or Speech TherapyBenefitsThe Arc of the Ozarks offers benefits designed to support employees both at work and outside of it, including:Medical, dental, vision, and life insurance eligibility with no waiting periodEmployer-paid life insurance and AD&D coverage403(b) retirement plan with employer match eligibilityVacation and sick-time accrualSeven paid holidays each yearA paid day off for your birthdayEmployee Assistance ProgramEmployee wellness resourcesOpportunities for professional growth and advancementAdditional employee discounts and benefitsWhy Join The Arc?At The Arc of the Ozarks, our mission is to support individuals with disabilities in directing their own lives as valued members of the community.At Dynamic Strides Therapy, you’ll work alongside a team helping children and families access individualized therapy services designed to support growth, independence, and quality of life.Your work behind the scenes helps make that care possible.