Scheduling & Resource Coordinator

aep; Dublin (OH); On-site; USD 54,000 - 68,000; Full time

Job summary

American Electric Power (AEP) in Dublin, OH is seeking a Work Scheduling Assistant to manage the scheduling and coordination of all engineered and non-engineered jobs for the distribution line and service workforce. This role uses work management systems to ensure timely and efficient completion of jobs with optimized resource use.

The position requires an Associate degree in engineering technology or a high school diploma with relevant experience, plus 2+ years in distribution operations.

Qualifications

• Education required: Associate degree in engineering technology or a high school diploma with relevant experience.
• Progression through scheduling assistant roles or 2+ years in distribution operations preferred.

Responsibilities

• Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; assess prerequisites for the job.
• Provide technical knowledge and consultation on service design requirements, city ordinances, basic electrical code, and company policies.
• Coordinate with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure prerequisites are met.
• Coordinate with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to meet customer deadlines.
• Negotiate with Service Supervisors, Contract Construction Supervisors, and Customers to adjust schedules due to workload, weather, or conflicts.
• Assist in scheduling planned Customer Service outages.

Skills

Analytical skills

Organizational skills

Windows OS proficiency

Education

Associate degree in engineering technology

High school diploma with relevant experience

Tools

DWMS

SPECTRUM

MACSS/OPS

Job description

American Electric Power (AEP) in Dublin, OH is seeking a Work Scheduling Assistant to manage the scheduling and coordination of all engineered and non-engineered jobs for the distribution line and service workforce. This role uses work management systems to ensure timely and efficient completion of jobs with optimized resource use.

The position requires an Associate degree in engineering technology or a high school diploma with relevant experience, plus 2+ years in distribution operations.