Utility Scheduling & Resource Coordination Specialist

aep; Tiffin (OH); On-site; USD 54,000 - 68,000; Full time

Job summary

American Electric Power (AEP) is seeking an experienced scheduling assistant to help coordinate the work plan for the distribution line and service workforce. You will align personnel and equipment resources, ensuring timely, efficient completion of engineered and non-engineered tasks using the company’s work management systems.

Responsibilities include evaluating new Customer Work Requests, providing design guidance, and coordinating with multiple stakeholders to meet prerequisites and

Qualifications

• Associate degree in engineering technology or high school diploma with experience.
• Progression through work scheduling assistant job family or a minimum of 2 years' experience in distribution operations.
• Strong analytical and organizational skills; ability to prioritize work.
• Proficient in Windows; knowledge of DWMS, SPECTRUM, and MACSS/OPS preferred.

Responsibilities

• Characterize new Customer Work Requests, including electrical load and energy requirements and prerequisites.
• Provide technical knowledge and consultation on service design requirements, codes, and company policies.
• Coordinate with Customers, Service Supervisors, Builders, Inspectors, Foresters, and Metering to meet prerequisites and deadlines.
• Coordinate with Engineers, Supervisors, and Customers to ensure deadlines are met.
• Negotiate with Supervisors and Customers to adjust schedules due to workload or weather.
• Assist in scheduling planned Customer Service outages.

Job description

American Electric Power (AEP) is seeking an experienced scheduling assistant to help coordinate the work plan for the distribution line and service workforce. You will align personnel and equipment resources, ensuring timely, efficient completion of engineered and non-engineered tasks using the company’s work management systems.

Responsibilities include evaluating new Customer Work Requests, providing design guidance, and coordinating with multiple stakeholders to meet prerequisites and