Scheduling Excellence Manager

Ascension; Chicago (IL); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health coverage

403(b) match

Paid PTO

Tuition assistance

EAP

Job summary

Ascension in Chicago, IL seeks an enterprise Scheduling Leader in the Labor Management department to guide scheduling strategy and governance.

You will partner with clinical and operational leaders to align staffing targets with labor budgets and patient care needs, oversee KPI achievement, and drive continuous improvement.

Qualifications

• 3+ years of scheduling operations, workforce management, or staff coordination.
• Healthcare scheduling experience preferred.
• Enterprise scheduling platform experience (UKG) preferred.

Responsibilities

• Provides enterprise leadership for scheduling strategy, standards, and performance across Ascension.
• Oversees the implementation and sustainment of scheduling best practices with operational and clinical leaders to align staffing targets, labor budgets, and patient care needs.
• Leads initiatives that strengthen schedule integrity, reduce premium labor, and promote equitable and transparent scheduling processes.
• Provides oversight of scheduling governance, performance monitoring, and continuous improvement initiatives to advance Scheduling Excellence across ministries.
• Responsible for working with market schedulers to improve schedule quality, timeliness, accuracy and completeness and ensure KPIs are met in these areas.

Skills

Scheduling operations

Workforce management

Staff coordination

Education

Education requirements

Tools

UKG

Job description

• Schedule: Monday-Friday | Onsite greater than 50% of the work week
• Eligible for annual bonus incentive

Your future role at a glance

• Location: Chicago, IL
• Facility: Saint Joseph Hospital Chicago
• Department: Labor Management
• Schedule: Monday-Friday | Onsite greater than 50% of the work week
• Eligible for annual bonus incentive

How you’ll make an impact in this role

• Provides enterprise leadership for advancing scheduling strategy, standards, and performance across Ascension.
• Responsible for overseeing the implementation/ sustainment of scheduling best practices, and partnering with operational and clinical leaders to ensure alignment with staffing targets, labor budgets, and patient care needs.
• Leads initiatives that strengthen schedule integrity, reduce premium labor, and promote equitable and transparent scheduling processes.
• Provides oversight of scheduling governance, performance monitoring, and continuous improvement initiatives to advance Scheduling Excellence across ministries.
• Responsible for working with market schedulers to improve schedule quality, timeliness, accuracy and completeness and ensure key performance indicators (KPIs) are met in these areas.

Education

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
• Healthcare industry background.

Additional Preferences

• Healthcare background is highly preferred.
• 3+ years of experience in scheduling operations, workforce management, or staff coordination is required.
• Experience with an enterprise scheduling platform (such as UKG) is preferred.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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