Scheduling & Customer Support Coordinator

KRE Security Investigations; Hamburg (Berks County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Training

Opportunities for advancement

Job summary

KRE Security Investigations in Hamburg, PA is seeking a full-time Scheduling Coordinator to provide customer service and operational support in a fast-paced environment.

You will manage employee schedules, coordinate staffing, handle phone and email communications, resolve conflicts, and keep accurate records using Microsoft 365, Outlook, and Google Workspace. Starting pay is $20/hour with raises after probation, PTO after 60 days, and benefits following probation.

Qualifications

• Experience in customer service or administrative roles is preferred.
• Strong organizational and problem-solving skills.

Responsibilities

• Manage employee schedules and staffing needs.
• Coordinate communication by phone and email.
• Resolve scheduling conflicts and maintain accurate records.

Skills

Customer Service

Operations

Organizational Skills

Record Keeping

Schedule Development

Staffing Requirements

Microsoft Outlook

Microsoft 365

Google Workspace

People Management

Tools

Microsoft 365

Outlook

Google Workspace

Job description

KRE Security Investigations in Hamburg, PA is seeking a full-time Scheduling Coordinator to provide customer service and operational support in a fast-paced environment.

You will manage employee schedules, coordinate staffing, handle phone and email communications, resolve conflicts, and keep accurate records using Microsoft 365, Outlook, and Google Workspace. Starting pay is $20/hour with raises after probation, PTO after 60 days, and benefits following probation.