Scheduling Coordinator - Surgical Services

Carilion Clinic; Roanoke, Virginia, Seattle (VA, MN, WA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated clerical professional to enhance the efficiency of their department. This role involves critical scheduling functions, ensuring smooth communication between various departments, and maintaining accurate appointment records. Ideal candidates will possess strong organizational skills and a high school diploma, with a preference for those who have completed a medical secretarial program. Join a mission-driven health system that values innovation and teamwork, where your contributions will make a meaningful impact in the lives of patients and the community.

Qualifications

• High school diploma or equivalent required; medical secretarial program preferred.
• 1-3 years of related experience, preferably in Home Health.

Responsibilities

• Perform scheduling functions critical to department operations.
• Collaborate with staff to initiate schedules for new admissions and appointments.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Keyboarding Skills

Education

High School Diploma

Medical Secretarial Program

Tools

Computer Skills

Word Processing

Job description

How You'll Help Transform Healthcare:

Provides clerical and scheduling services necessary for the operation of the department.

1. Performs scheduling functions critical to the efficient operation of the department, including generating and updating work calendars for all team members to reflect call-ins or other scheduled and unscheduled absences.
2. Ensures appropriate hand-off of communication from various departments and physician offices to staff.
3. Collaborates with department and physician practice staff to initiate schedules for all new admissions, accounts for all appointments, adds missed visits, and reschedules as needed.
4. Confirms the accuracy and completion of scheduled appointments and follows up on cancellations.

What We Require:

Education: HS diploma or equivalent. Completion of an accredited medical secretarial or business program preferred. Knowledge and experience in computer and word processing required.

Experience: One to three years of related experience required; Home Health experience preferred. Keyboarding skills must be verified through testing.

Other Minimum Qualifications: Effective interpersonal, communication, and teamwork skills. Successful completion of orientation and competency validation. Strong organizational skills with attention to detail. Proficiency in reading, writing, spelling, grammar, punctuation, and mathematical calculations.

About Carilion

Carilion Clinic is a not-for-profit, mission-driven health system based in Roanoke, VA, featuring award-winning hospitals, trauma centers, a Level 3 NICU, and partnerships with Virginia Tech. We foster innovation, collaboration, and continuous learning. Join us to make a difference and forge your own path.