Patient Scheduling Coordinator - Ambulatory Med Unit

ECU Health; Roanoke Rapids (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a Patient Scheduling Coordinator to join their team. This role involves providing safe and efficient outpatient scheduling services while ensuring positive interactions with patients. The ideal candidate will have a strong background in scheduling, excellent communication skills, and a commitment to delivering exceptional customer service. Join a dedicated team at a reputable hospital that values diversity and offers a supportive work environment. If you're ready to make a difference in patient care, this opportunity is perfect for you.

Qualifications

• High School diploma or GED required; higher education or relevant experience preferred.
• 5+ years of relevant experience in scheduling or administrative roles.

Responsibilities

• Provide efficient outpatient scheduling services for procedures and appointments.
• Maintain professional communication and ensure a welcoming attitude.

Skills

Patient Scheduling

Communication Skills

Customer Service

Education

High School Diploma

GED

5+ years relevant experience

Job description

Patient Scheduling Coordinator - Ambulatory Med Unit

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About ECU Health North Hospital

ECU Health North Hospital is a Joint Commission-accredited, 204-bed acute care facility serving Halifax, Northampton, and Warren counties in North Carolina, with a service area extending into southern Virginia. The hospital employs over 600 team members and offers a broad range of medical and surgical services, including a 24-hour emergency department, advanced diagnostics, and specialty and primary care.

Position Summary

The Patient Scheduling Coordinator (PSC) provides safe, efficient, and cost-effective outpatient scheduling services. As part of a healthcare team, the PSC is responsible for scheduling outpatient procedures and appointments, maintaining professional communication, and ensuring a positive first impression through courteous interactions and a welcoming attitude.

Minimum Requirements

High School diploma, GED, higher education, or 5+ years of relevant experience.

Work Schedule

Monday to Thursday, 7:45 AM - 5:00 PM; Friday, 7:45 AM - 12:00 PM, with potential coverage until 3:00 PM on some days. Occasionally may need to stay until patient procedures are complete.

Additional Information

ECU Health aims to employ the most qualified individuals. Employment offers are contingent upon successful completion of pre-employment screenings, including health checks, criminal background, education, references, and licensure verification. ECU Health values diversity and is an equal opportunity employer, making employment decisions based on qualifications and business needs without discrimination. Retaliation against those who report concerns is prohibited.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitals and Healthcare