Scheduling Coordinator - OR (1.0 Days)

Mercycare; Cedar Rapids, Northern (IA, KY); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Mercy Medical Center in Cedar Rapids, IA, is seeking a Scheduling Coordinator to support OR scheduling and patient flow. This role handles calls, data entry, and coordination under licensed nurse supervision, ensuring timely and accurate procedural orders.

Ideal candidates bring healthcare/secretarial experience, strong computer skills, and familiarity with EMR systems. This is a full-time, day shift position, with physical duties and safety guidelines to follow.

Qualifications

• Two years of health care and/or secretarial experience preferred.
• Strong computer skills required.
• Medical Terminology strongly preferred.
• High School Diploma or equivalent preferred.
• Medical Assisting Diploma, Associate of Applied Science Degree preferred.
• American Heart Association BLS required as specified per department guidelines.

Responsibilities

• Receives and handles telephone communications accurately and timely.
• Coordinates scheduling patients.
• Completes data entry from procedural records in an accurate and timely fashion.
• Implements changes and assists with revisions on patient orders and requests.
• Organizes and prioritizes daily work effectively.
• Receives and directs visitors within the department as indicated.
• Navigates the electronic medical record efficiently, orders procedures and locates documentation as necessary.
• Promotes a positive and professional image, collaborates with healthcare team including physicians, nurses and discharge planners.
• Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, incidents and injuries.

Skills

Customer service

Multitasking

Communication

Team collaboration

Data entry

Computer skills

Education

High School Diploma or equivalent

Medical Assisting Diploma / AS degree preferred

Medical Terminology

Tools

Electronic Medical Record (EMR)

Job description

## Scheduling Coordinator - OR (1.0 Days)Apply: Mercy Medical Center: Full time: Posted Today: JR105283**Work Shift**Day**Scheduled Weekly Hours**40**Summary**This position supports Mercy's philosophy of patient centered care by performing coordination activities related to patient scheduling and performing tasks and support functions under the supervision of a licensed nurse.**Job Description****Job Duties/Essential Functions*** **Job Duties** + Receives and handles telephone communications accurately and timely + Coordinates scheduling patients + Completes data entry from procedural records in an accurate and timely fashion + Implements changes and assists with revisions on patient orders and requests + Organizes and prioritizes daily work effectively. + Receives and directs visitors within the department as indicated + Navigates the electronic medical record efficiently, orders procedures and locates documentation as necessary + Promotes a positive and professional image, collaborates with healthcare team including physicians, nurses and discharge planners + Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.**Department Specific Duties**OR* Coordinates scheduling for Digestive Health after hours* Calls in staff for emergency cases as indicated* Refers conflicts and procedural questions to Nurse Manager/Charge RN* Responds to real/potential problems based on urgency related to surgery schedule* Reviews and updates surgery schedules daily* Utilizes computer system to run requested reports for physicians, administration and quality initiatives **Knowledge, Skills and Abilities*** Role models exemplary customer service skills both verbally and non-verbally in person and on the phone.* Creates welcoming environment for all healthcare team members* Remains focused in stressful situations and performs multiple tasks quickly* Handles multiple priorities in a distracting environment* Ability to work in close proximity to others* Manages anger/fear/hostility **Professional Experience*** Two years of health care and/or secretarial experience preferred* Strong computer skills required **Education*** High School Diploma or equivalent preferred* Medical Assisting Diploma, Associate of Applied Science Degree preferred* Medical Terminology strongly preferred **Licensure, Certification, Registration*** American Heart Association Basic Life Support (BLS) required as specified per department guidelines listed above. **Physical Requirements**Heavy: Exert 50-100 lbs. of force occasionally and/or 25-50 lbs. of force frequently**Pay Rate Type**Hourly***Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.***Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.