Scheduling Coordinator - Oncology - Days

Henry Ford Health; Jackson (MI); On-site; USD 38,000 - 58,000; Full time

Job summary

Henry Ford Health in Michigan seeks a Scheduling Coordinator to manage surgeries, pre-admission testing, and referrals. The role includes insurance authorizations, patient education, and data preparation for governance committees within the Cancer Prevention and Screening program.

The ideal candidate collaborates closely with physicians, radiology, and patients, demonstrates strong medical terminology knowledge, and maintains high service standards in a busy health system setting.

Qualifications

• Graduation from high school or equivalent.
• Experience in a clinical or health care setting.
• Strong customer service and protocol adherence.
• Strong organization and attention to detail.
• Effective written and verbal communication.
• Solid understanding of medical terminology.

Responsibilities

• Coordinate scheduling of surgeries, post-op appointments, clearances, and testing.
• Obtain insurance authorizations and provide patient education.
• Support cancer prevention/screening program and data handling for governance committees.
• Collaborate with physicians, radiology, and patients to coordinate cancer screenings.

Skills

Organizational skills

Written and verbal communication

Medical terminology knowledge

Team collaboration

Issue anticipation

Customer service

Education

High school diploma or equivalent

Experience in clinical/healthcare setting

Tools

NextGen scheduling system

CPT/ICD-10 knowledge

Job description

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation\'s leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation\'s leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you\'re caring for patients, supporting operations, conducting research, or driving new solutions, you\'ll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

The Scheduling Coordinator will coordinate and schedule surgeries, post-op appointments, surgical clearances, pre-admission testing, procedures, diagnostic testing, and referrals. In addition this person will obtain insurance authorizations and provide patient education.

Henry Ford Health is seeking a detail-oriented and highly organized Coordinator to support our Cancer prevention and screening program. In this role you will serve as the Cancer Screening Scheduler to primarily support the Central market Lung Cancer Screening Program with other system standardization duties as well. The ideal candidate will be responsible for collaborating closely with physicians, radiology, and patients to coordinate cancer screenings for eligible patients. In addition, you will be responsible for collecting, organizing, and compiling data related to screenings for presentation at various governance committees. This position requires a strong understanding of medical terminology and proficiency with computer systems and software applications including Microsoft office experience: Word, Excel, Power point.

Qualifications

• EDUCATION/EXPERIENCE REQUIRED:Graduation from high school or equivalent.? Experience in a clinical or health care setting
• Ability to maintain a high standard of customer service and observance of organization protocol
• Ability to maintain team-orientated relationships with managers, physicians, and other clinical staff.
• Demonstrated ability to anticipate issues and suggest strategies to address and/or improve those issues.
• Highly organized and meticulous about details.
• Effective written and verbal communication skills.
• Solid understanding and knowledge of medical terminology

Preferred Qualifications

• Minimum of two years of scheduling experience
• NextGen experience
• Knowledge of CPT, ICD9, ICD10 codes

CERTIFICATIONS/LICENSURES REQUIRED:None