Scheduling Coordinator New Patient

Moffitt Cancer Center; Tampa (FL); On-site; USD 25,000 - 37,000; Full time

Job summary

Moffitt Cancer Center in Tampa is seeking a Scheduling Coordinator for New Patients to manage admissions and patient appointments via calls, emails, or requests. You will gather accurate information, explain forms and policies, and address patient questions to ensure smooth intake.

The role requires at least two years of scheduling experience in healthcare, a high school diploma or GED, and strong computer skills. Medical terminology knowledge is required to perform daily tasks effectively.

Qualifications

• Minimum of two or more years of scheduling experience in a hospital, outpatient facility or physician office environment.
• Total of at least three years of scheduling and customer service experience.
• Medical terminology required.
• Strong computer skills required.
• High School Diploma/GED required.

Responsibilities

• Schedule new patients and established patients via calls, emails, or requests.
• Gather accurate information and explain forms and policies.
• Answer patient questions and ensure correct entry in computer systems.
• Manage daily call volumes with efficiency.

Skills

Scheduling experience

Customer service

Medical terminology

Computer literacy

Education

High School Diploma/GED

Job description

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer.

As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.

Summary

The New Patient Coordinator in the Moffitt Cancer Center clinics, is responsible for scheduling new patients and new established patients as calls, emails or request are submitted. As part of these processes, the position is responsible for gathering accurate information, explaining forms and policies and answering questions from the patients.

The New Patient Coordinator will work individually with each patient to ensure their information is entered correctly in the computer systems. This includes working with various patients and daily call volumes.

Job Title: Scheduling Coordinator New Patient
Minimum Education Level: High School Diploma/GED

Required:

Minimum of two (2) or more years’ scheduling experience in a hospital, outpatient facility or physician office environment; with a total of at least three (3) years of scheduling and customer service experience required.

Medical terminology required.

Strong computer skills required.

Salary Range

$17.97 - $27.16

Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions.

We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.

If you have the vision, passion, and dedication to contribute to our mission,

then we have a place for you!

1. Equal Employment Opportunity

Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence.

2. Reasonable Accommodation

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Moffitt endeavors to make moffitt.org/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at 813-745-7899 or by email at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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