Scheduling Coordinator

Behavioral Health Works, Inc.; United States; On-site; Full time

Job summary

Behavioral Health Works, Inc. is seeking a Scheduling Coordinator to manage the complex scheduling needs of ABA therapists and clients. The role emphasizes strong communication skills and organization in a fast-paced environment. Join a dedicated team to support children with autism and make a meaningful impact through effective scheduling and coordination.

Benefits

Competitive hourly rates and bonuses

Benefits package

Opportunities for professional development

Qualifications

• Comfortable making outbound calls and follow-ups.
• Strong verbal and written communication skills.
• Previous experience in scheduling or data entry preferred.

Responsibilities

• Coordinate scheduling and manage data for ABA therapists.
• Make outbound calls for appointment confirmation and rescheduling.
• Ensure accurate updates in scheduling systems.

Skills

Communication

Organization

Data Entry

Tools

Google Workspace

Scheduling Software

Job description

Behavioral Health Works, Inc. provided pay range

This range is provided by Behavioral Health Works, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/yr - $24.00/yr

Join Our Team as a Scheduling Coordinator at Behavioral Health Works!

About Us:

Behavioral Health Works is an expanding company dedicated to responsible and sustainable growth. We are committed to delivering personalized ABA therapy for children and adolescents diagnosed with Autism Spectrum Disorder (ASD). ABA therapy helps individuals with Autism improve socially significant behavior, following the principles of Behavior Analysis. Our extensively trained BCBAs, Case Supervisors, and Technician’s collaborate closely with parents to create tailored treatment plans that address the distinct requirements of each child.

Job Description:

The Scheduling Assistant will play a critical part in the day-to-day coordination of scheduling, communication, and data management for our ABA therapists and clients. If you thrive in a fast-paced environment, love connecting with people over the phone, and have a knack for keeping things organized, this position is perfect for you!

What we offer for our Employees:

• Competitive hourly rates and bonuses
• Benefits package
• Opportunities for professional development and growth
• Supportive and inclusive work environment

Requirements for this role:

• Actively communicate via phone, email, and Google Chat with ABA therapists, clients, and other team members to coordinate schedules.
• Make outbound calls to confirm appointments, reschedule sessions, and handle last-minute changes.
• Ensure accurate data entry and updates in our scheduling system to reflect any changes in appointments, availability, and client needs.
• Handle multiple communication channels efficiently, prioritizing tasks and keeping everything running smoothly.
• Build and maintain relationships with ABA therapists and clients through clear, friendly, and professional communication.
• Collaborate closely with our administrative team to resolve any scheduling conflicts or gaps.
• Assist with other administrative duties as needed.

Qualifications:

• Comfortable and confident making outbound calls, including cold calling or follow-ups. You should enjoy talking to people and have a positive, engaging phone presence.
• Strong verbal and written communication skills, especially via email and Google Chat.
• Previous experience in a role involving phone communication, scheduling, or data entry is highly preferred.
• Familiarity with scheduling software, Google Workspace (Gmail, Google Calendar, Google Chat), and the ability to learn new systems quickly.
• Capable of handling multiple schedules and updates with precision and attention to detail.
• Able to stay calm and organized in a fast-paced, ever-changing environment.
• A proactive approach to problem-solving and the ability to work well with others.

Benefits for Full-time Employees:

• Flexible Schedules
• Health, Dental, Chiropractic, and Vision Insurance
• Critical Illness, Voluntary Life, Accident, Hospital Confinement, & Basic Life insurance
• 401(k)
• Pet Insurance
• Paid Time Off
• Company Paid Holidays (10)
• Professional Development Assistance
• Referral Program
• Tuition Reduction for Partnered Universities: All BHW employees are eligible to enroll in bachelor’s, master’s, and doctoral-level programs and take advantage of discounted tuition with all of our affiliated universities. Partners include: National University, California Southern University, Vanguard University, Capella University and Purdue Global.

Compensation: $18.00 - $24.00 Hourly (DOE)

To learn more: Visit our career site (https://www.bhwcares.com/careers/).

Behavioral Health Works is an equal opportunity employer and we encourage applicants from all backgrounds to apply. If you need accommodations during the interview process, please contact [e-mail]. It is the policy of BHW to provide equal employment opportunity to all qualified job applicants and employees based on merit, and to prohibit illegal discrimination in every aspect of personnel policies and employment practices, including recruitment, examining, hiring, promotion, training, work assignments, and other benefits and privileges of employment. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status, or any other legally protected status. For more information, visit:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Customer Service, and Strategy/Planning

• Industries

  Individual and Family Services

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