Scheduling Coordinator

No Worries Corp; Tacoma (WA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k) with company match

Phone stipend

Mileage reimbursement

Job summary

No Worries Care in Tacoma is seeking a Scheduling Coordinator to own the local schedule. This full-time, in-person role requires daytime hours, Monday–Friday, at our Tacoma office.

You ensure every client visit is covered and every caregiver knows where to be. Responsibilities include building schedules in WellSky, matching caregivers to clients, coordinating with recruiters and care managers, and ensuring accurate EVV and authorizations for clean billing.

Qualifications

• 2+ years of scheduling or care coordination experience in healthcare settings.
• Ability to stay organized and calm under pressure.
• Valid driver’s license, reliable transportation, and auto insurance.
• Must pass a Washington State DSHS background check.
• High school diploma or equivalent.

Responsibilities

• Build and manage caregiver schedules in WellSky; fill open shifts; handle call-offs and last-minute changes.
• Match caregivers to clients and coordinate introductions; keep caregiver availability current.
• Coordinate start dates with recruiters and care plans with the Care Manager.
• Check DSHS/Medicaid and VA authorizations and EVV; finalize shifts each pay period for clean billing.
• Be a calm, friendly point of contact for clients, families, and caregivers.

Skills

Scheduling experience

Care coordination

Customer service

Organized

Education

High school diploma or equivalent

Tools

WellSky

ClearCare

EVV

ProviderOne

Job description

About No Worries Care

No Worries Care is a locally owned home care agency helping seniors and adults stay safe and independent at home across Washington and Oregon. Our office team makes sure every caregiver is trained, supported, and set up to succeed.

About the Role

We are hiring a full-time Scheduling Coordinator to own the Tacoma schedule. You work in person at our Tacoma office, Monday through Friday, daytime. You make sure every client visit is covered and every caregiver knows where to be.

What You Will Do

• Build and manage caregiver schedules in WellSky; fill open shifts; handle call-offs and last-minute changes

• Match caregivers to clients and coordinate introductions; keep caregiver availability current

• Work with our recruiters on new-caregiver start dates and with our Care Manager on care plans and supervisory visits

• Check DSHS/Medicaid and VA authorizations and EVV, and finalize shifts each pay period so billing and payroll run clean

• Be a calm, friendly point of contact for clients, families, and caregivers

What We Are Looking For

• 2+ years of scheduling or care coordination (home care, home health, senior living, or healthcare staffing preferred)

• Someone who wants to stay and grow with us

• WellSky/ClearCare, EVV, or ProviderOne experience is a plus

• Familiarity with Washington DSHS or Medicaid is a plus

• Organized and steady under pressure

• Valid driver's license, reliable transportation, and auto insurance

• Must pass a Washington State DSHS background check

• High school diploma or equivalent

Pay and Benefits

• $27 to $31 per hour, depending on experience

• Full time, Monday through Friday, daytime

• 10 days paid vacation, plus Washington paid sick leave

• Health, dental, life, and disability insurance

• 401(k) with company match

• Phone stipend

• Mileage reimbursement