Home Care Scheduling Coordinator

Interim Healthcar; Rome (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Interim HealthCare is seeking a Scheduling Coordinator in Rome, GA to ensure dependable, timely home care. You’ll create and maintain caregiver schedules and serve as the link between caregivers, clients, and office staff to keep care continuous.

The role rewards organized problem-solvers with strong communication and scheduling software skills, offering meaningful work with local families and a supportive team environment.

Qualifications

• Minimum high school diploma; an associate degree is preferred.
• At least 1 year of scheduling, staffing coordination, or home care experience.
• Strong customer service and phone communication skills.
• Ability to multitask and make quick decisions in a fast-paced environment.
• High attention to detail and strong organizational skills.
• Proficiency with scheduling software and Microsoft Office.
• Professional, calm demeanor under pressure.

Responsibilities

• Create and maintain caregiver schedules to ensure client coverage.
• Fill open shifts quickly due to call-offs or new cases.
• Coordinate caregiver assignments based on availability and needs.
• Communicate scheduling updates clearly with caregivers and clients.
• Monitor attendance, call-offs, and reliability trends.
• Collaborate with recruiting and clinical teams to anticipate staffing needs.
• Provide on-call scheduling support as assigned.
• Ensure continuity of care by addressing scheduling challenges.

Skills

Customer service

Phone communication

Multitasking

Decision making

Attention to detail

Organizational skills

Professional demeanor

Education

High school diploma

Associate’s degree preferred

Tools

Scheduling software

Microsoft Office

Job description

Scheduling Coordinator

in Rome, Ga

As a Scheduling Coordinator with Interim HealthCare®, you’ll do more than create schedules, you’ll ensure every client receives dependable, timely care when they need it most. In this fast-paced and essential role, you serve as the connection between our caregivers, clients, and office team to keep care running smoothly every day.

This position is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and takes pride in making sure no shift goes uncovered. Your ability to stay organized, communicate clearly, and respond quickly directly impacts the quality of care our clients receive at home.

As a locally owned and operated agency, we combine the strength of a nationally trusted brand with a deep commitment to our community. We value reliability, teamwork, and accountability, and we’re looking for someone who shares those values.

Our Scheduling Coordinator Enjoys Some Excellent Benefits:

• Competitive pay based on experience
• Meaningful work that supports local families and caregivers
• Team-oriented, supportive office environment
• Tuition discounts through Rasmussen University
• Paid time off (PTO) and holiday pay

As a Scheduling Coordinator, here's a big-picture view of what you'll do:

• Create and maintain caregiver schedules to ensure consistent client coverage
• Quickly fill open shifts due to call-offs, schedule changes, or new client cases
• Coordinate caregiver assignments based on availability, skills, and client needs
• Communicate scheduling updates clearly and professionally with caregivers and clients
• Monitor attendance, call-offs, and caregiver reliability trends
• Maintain accurate records within scheduling and EVV systemsCollaborate with recruiting and clinical teams to anticipate staffing needs
• Provide on-call scheduling support as assigned
• Ensure continuity of care by proactively addressing scheduling challenges

A few must-haves for the Scheduling Coordinator:

• High school diploma required; Associate’s degree preferred
• At least one (1) year of scheduling, staffing coordination, or home care experience preferred
• Strong customer service and phone communication skills
• Ability to multitask and make quick decisions in a fast-paced environment
• High attention to detail and strong organizational skills
• Proficiency with scheduling software and Microsoft Office
• Professional, calm demeanor under pressure

Why work for Interim Healthcare?

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Personal Care Aides/Caregivers. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates PCAs, and a passion to put patients first. Join a nationwide network of caregivers who are making a significant difference in the lives of others through the personalized, home-based care they provide.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.