Scheduling Coordinator

Davita Inc.; Orlando (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

Davita Inc. seeks a remote candidate to assist workers' comp claimants in scheduling diagnostic services. Responsibilities include high-volume communication with customers and achieving performance standards in a professional environment. Prior customer service experience is crucial, alongside strong communication skills.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Employee Assistance Program

Qualifications

• 6+ months prior customer service and call center experience.
• 40+ WPM typing.
• Ability to navigate multiple computer programs.

Responsibilities

• On the phone 90% of your shift scheduling.
• Assist with scheduling work comp diagnostics and outpatient therapy services.
• Communicate with customers via phone, email, fax, and text.

Skills

Communication Skills

Customer Service

Typing

Job description

******** *MUST RESIDE IN CENTRAL OR EASTERN TIME ZONE (W2 ONLY) *********************
*100% REMOTE*
*The ideal candidate will be responsible for contact worker's comp claimants to assist with scheduling of work comp diagnostic or outpatient therapy services. The candidate will be expected to communicate with various customers via phone, email, fax and text while working out of multiple programs including Outlook.*
*Responsibilities:*

* On the phone 90% of your shift scheduling
* Communication Skills is a high priority (speaking with various customers)
* Strong Emphasis on Customer Service, Employee production and accuracy
*Qualifications:*

* 6+ months prior customer service and call center experience in a professional environment - any office location, no preference on industry
* 6+ month prior experience meeting set performance standards including production and quality.
* 40+ WPM typing (a typing test will be given)
* Ability to navigate multiple computer programs at once
* Must have ability to connect to internet via ethernet cable
* They prefer candidates in the following states: Iowa, Nebraska, South Dakota, Minnesota, Wisconsin, Texas (but not limit to these states)
*Nice to have:*
*Prior medical experience is preferred but not required (could be as CNA, health insurance, clinical, etc.) so that terminology does not have to be taught.*
*Pay and Benefits*
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position is anticipated to close on Jun 20, 2025.
h4>About TEKsystems:


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.