Sr. Scheduling Coordinator - SLH Urology, Clermont

Orlando Health; Orlando (FL); On-site; USD 35,000 - 65,000; Full time

Job summary

The Sr. Scheduling Coordinator at a leading health organization will be responsible for managing schedules in the SLH Urology department. This full-time role involves comprehensive coordination of appointments while maintaining exemplary patient service standards within a dynamic healthcare environment.

Benefits

Health/Dental/Vision/Life Insurance

Student loan repayment

Tuition reimbursement

FREE college education programs

Paid paternity leave

Fertility benefits

Paid time off and holidays

Qualifications

• High school diploma required; associate’s degree may substitute for experience.
• Three years of clinical registration and scheduling experience preferred.
• Familiarity with medical terminology and anatomy beneficial.

Responsibilities

• Manage departmental schedules and ensure accurate scheduling of tests and procedures.
• Communicate with patients and staff about scheduling changes and requirements.
• Gather and input patient information efficiently.

Skills

Communication

Customer Service

Scheduling

Data Entry

Education

High School Diploma

Associate’s Degree in Business

Job description

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Position Summary

Department: Orlando Health Medical Group - SLH Urology

Status: Full-Time | 40 hours per week

Shift: Monday - Friday, 8am - 5pm

Title: Sr. Scheduling Coordiantor

***Address of Practice: 1900 Don Wickham Drive Clermont FL 34711***

Position Summary

The Senior Scheduling Coordinator will communicate regularly with physicians, patients, ancillary and surgical areas to include: scheduling, rescheduling, and cancellation of single/multiple tests and procedures.

All Inclusive Benefits (start day one)

Health/Dental/Vision/Life Insurance, Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

About OHMG

Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida.

Orlando Health Medical Group is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

Responsibilities

Essential Functions

Responsible for maintenance of appropriate departmental schedules.

May provide feedback to manager for human resources functions such as hiring, coaching, and counseling.

Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules.

Accurately communicates prep information, arrival time and arrival location to patient.

Inputs and distributes charge management process on a daily basis schedules and cancels multiple diagnostic and interventional

procedures.

Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy.

Consistently reviews the schedules daily and communicates all changes to appropriate staff.

Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data en

Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management.

Assist in training or mentoring of all team members.

Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location

and time.

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state

and local standards.

Maintains compliance with all Orlando Health policies and procedures.

Qualifications

Education/Training

High school diploma and medical terminology and/or basic anatomy training required.

Associate’s degree in Business, information systems, clinical field or related may be substituted for up to two (2) years of experience.

Licensure/Certification

None.

Experience

Three (3) years of experience in clinical registration and scheduling.

Associated degree in Business, information systems clinical field or related may be substitute for two years of experience

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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