Scheduling Coordinator

Mount Sinai Medical Center; Miami Beach (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Retirement plan

Paid time off

Pet Insurance

Job summary

Mount Sinai Medical Center in Miami Beach, FL is seeking an experienced administrative professional to support the Gastroenterology department. You will answer calls promptly, identify and forward them, enter patient demographics and insurance data, verify referrals and authorizations, and schedule procedures and tests according to policy.

Ideal candidates have 3–5 years of experience, a high school diploma, and a strong commitment to accurate data entry and customer service.

Qualifications

• High School education required.
• 3–5 years experience in a similar role preferred.

Responsibilities

• Answers telephone promptly; forward calls to appropriate area.
• Enters patient demographics and insurance data accurately in the system.
• Verifies insurance information, referrals and authorizations.
• Schedules appointments and tests according to practice policy.

Skills

Telephone etiquette

Data entry accuracy

Customer service

Inter-office communication

Education

High School

Job description

As Mount Sinai grows, so does our legacy in high-quality health care.Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.Culture of Caring: The Sinai WayOur hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.Department:CC207840 GastroenterologyJob Description Summary:Position ResponsibilitiesAnswers telephone promptly; preferably by the third ring. Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold. Hold times are to be kept to a minimum.Repeats key information when writing down messages to ensure accuracy.Accurately enters patient demographics information and insurance data in the computer as documented.Verifies insurance information, collect referrals and authorizations, and/or other forms as documented.Efficiently schedules appointments, recording them as documented and following practice policy.Ensures that authorizations are obtained prior to scheduling procedures/testingConsistently demonstrates a clear understanding of departmental needs and job functions as assigned by department Manager and/or immediate supervisor.Demonstrates flexibility as well as ability to perform multiple functions within the practice to increase departmental efficiency.Notify supervisor of any problems pertaining to processing the patients for upcoming testing/procedures.Demonstrates the knowledge necessary to communicate with other offices in an effort to accurately and efficiently schedule testing/procedures.QualificationsLicense/Registration/CertificationNot applicableEducationHigh SchoolExperience3-5 years experience preferredBenefits:We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:Health benefitsLife insuranceLong-term disability coverageHealthcare spending accountsRetirement planPaid time offPet InsuranceTuition reimbursementEmployee assistance programWellness programOn-site housing for select positions and more!Degree Requirements:Certification: