Scheduling Coordinator

RbA STL; Mechanicsburg (Cumberland County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Monthly bonuses

Work-life balance

Employee discounts

Innovation & excellence

Job summary

Renewal by Andersen in Central Pennsylvania is seeking a Scheduling Coordinator to manage installation appointments and maintain an efficient schedule, ensuring a positive customer experience.

You will work with the Operations team to coordinate timelines, documentation, and changes, supporting the customer journey from inquiry to installation while contributing to department goals.

Responsibilities

• Schedule customer project installations via phone, text, and email.
• Reschedule appointments as needed to accommodate changes.
• Communicate daily with the Operations team and other internal departments.
• Ensure all installation documents are uploaded into rForce prior to install day.
• Verify SPOs are received before scheduling installations.
• Perform other duties as assigned.

Job description

Renewal by Andersen, the full-service window replacement division of Andersen Corporation, is seeking a Scheduling Coordinator to join our dynamic team in Central Pennsylvania.

Position Overview

As a Scheduling Coordinator, you’ll play a key role in managing installation appointments for new customer projects. You’ll maintain a full and efficient schedule while delivering a superior customer experience. This role is essential to the customer’s home improvement journey and contributes directly to department and company goals.

Key Responsibilities

• Schedule customer project installations via phone, text, and email
• Reschedule appointments as needed to accommodate changes
• Communicate daily with the Operations team and other internal departments
• Ensure all necessary installation documents are uploaded into rForce prior to install day (e.g., installation packet, materials checklist, change orders)
• Verify SPOs are received before scheduling installations
• Perform other duties as assigned

Why Choose Renewal by Andersen?

• Competitive compensation with monthly bonus incentives
• Supportive work environment that values work-life balance
• Employee discounts on our premium products
• Be part of a company with a rich history of innovation and excellence

About Us

With over 120 years of innovation in the window and door industry, Renewal by Andersen is the trusted choice for homeowners nationwide. As the largest replacement window company in the U.S., we serve over 100 markets — transforming homes with energy-efficient composite windows. Our commitment to excellence begins with a free in-home consultation and continues through professional installation for optimal performance.

"Have nothing but great things to say about the window installation done today by John Hutchinson with Renewal by Andersen! He was friendly, personable and professional and did a great job installing. He did a great job of putting down roller pads and tarps with next to zero clean up. Would highly recommend them for any window replacement needed!"

Mark V.

"We had our new Renewal by Andersen windows installed on June 5th & 6th, 2025 and we LOVE them! The quality, beauty, and functionality are best-in-class! The whole experience from dinner presentation at Lazy River Grill, the initial in-home sales consultation and measurement, the regular communications from the salesman and concierge, and the installation team’s professionalism and skills made the process so seamless. This is the second home we have opted for Renewal windows and doors and have been delighted both times! Thank you Renewal by Andersen STL! "

Jeff C.

"I had an excellent experience with RbA STL. Our designer, Courtney, was great and the finished product is awesome. The installation was easy and the gentlemen left our home cleaner than they found it upon entering. I would recommend RbA STL - you’ll get tired from their constant contacts, and that’s a GOOD thing!"

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