Scheduling Coordinator

Cosmetic Physician Partners; Los Angeles (CA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Health & Dental Benefits

401(k) Matching

Aesthetic Industry Perks

Great Culture & People-First

Job summary

Cosmetic Physician Partners is seeking a scheduling coordinator to manage patient appointments for pain management services onsite. You will guide patients through the booking process and coordinate with providers and legal contacts to ensure smooth scheduling.

The role requires strong organizational, communication, and multitasking skills, with proficiency in EMR and scheduling software. Bilingual abilities (Korean, Mandarin, or Spanish) are highly preferred in a fast-paced setting.

Qualifications

• Experience processing insurance claims.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in scheduling and EMR software.
• Ability to maintain a professional and positive demeanor in a fast-paced environment.
• Proficiency in Korean, Mandarin or Spanish is highly preferred.

Responsibilities

• Coordinate and schedule patient appointments for pain management services.
• Act as the primary point of contact for patients, guiding them through the booking process.
• Liaise with healthcare providers, case managers, and WSIB representatives for scheduling.
• Coordinate with legal offices and lawyers referring patients, ensuring smooth intake and communication.
• Review and process referrals and ensure documentation is in place prior to booking.
• Maintain accurate patient records within the EMR system.
• Follow up with patients regarding upcoming appointments or required documentation.
• Manage cancellations, rescheduling and waitlists to maximize clinic efficiency.
• Ensure WSIB guidelines and clinic protocols are followed.
• Provide administrative support to the clinic team as needed.

Skills

Experience with processing insurance

Organizational skills

Communication & interpersonal skills

Professional demeanor

Tools

EMR software

Scheduling software

Job description

Work Schedule:

This is a full time position. The role is onsite with standard working hours of Tuesday-Saturday from 9AM-6PM. We believe in maintaining a healthy work-life balance while ensuring business needs are met.

• Coordinate and schedule patient appointments for pain management services, ensuring optimal clinic flow and provider availability
• Act as the primary point of contact for patients, guiding them through the booking process and next steps
• Liaise with healthcare providers, case managers, and WSIB representatives to ensure timely and accurate scheduling of assessments and follow-ups
• Coordinate with legal offices and lawyers who refer patients to the clinic, ensuring smooth intake and communication throughout the scheduling process
• Review and process referrals, ensuring all required documentation and approvals are in place prior to booking
• Maintain accurate and up-to-date patient records within the EMR system
• Follow up with patients regarding upcoming appointments, changes, or required documentation
• Manage cancellations, rescheduling, and waitlists to maximize clinic efficiency
• Ensure compliance with WSIB guidelines, timelines, and clinic protocols
• Provide administrative support to the clinic team as needed

Qualifications:

• Experience with processing insurance claims
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills to interact with clients and team members.
• Proficiency in scheduling and EMR software.
• Ability to maintain a professional and positive demeanor in a fast-paced environment.
• Proficiency in Korean, Mandarin or Spanish is highly preferred.

Compensation:

The salary for this position ranges from $17-28/hr, depending on experience, with additional performance-based incentives and benefits.

Benefits:

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
• 401(k) Matching – Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.
• Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.