Patient Scheduling Coordinator

Western Nephrology; Denver (CO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision, life insurance

401(k) retirement with generous matches

Paid holidays and PTO

Pet insurance

Mental health resources

Job summary

Western Nephrology in Denver is seeking candidates for an onsite position managing patient referrals and scheduling appointments. Ideal candidates should have a high school diploma and experience in customer service roles. The job offers a competitive compensation package with benefits including medical, dental, and 401(k) retirement options.

Hours may vary, and the role requires strong computer and data entry skills.

Qualifications

• Experience in customer service and administrative roles preferred.
• Ability to manage emotions effectively and respond thoughtfully.
• Longevity in prior roles of more than 3 years is a plus.

Responsibilities

• Manage incoming referral requests and schedule appointments.
• Follow up with patients to ensure awareness of guidelines.
• Request required medical records for scheduled appointments.

Skills

Customer service background

Strong computer skills

Data entry skills

Education

High school diploma or equivalent

Job description

WHO

Mature candidates with 20+ years of work/life experience strongly preferred.

This position is onsite only; no hybrid or remote options available. Days of work are Monday through Friday. Hours may vary from 8:00 am–5:00 pm or 8:30 am–5:00 pm depending on length of lunch.

Experience is preferred but not required if you have a strong background in customer service and administrative roles along with a stable work history.

What Will I Do?

• Manage incoming referral requests and schedule new patient appointments via phone, fax, and EMR.
• Follow up with patients on appointment details to ensure they are aware of necessary guidelines and documents.
• Request all required medical records and documentation for scheduled new patient appointments.
• Obtain and confirm billing and demographic information, accurately enter patient and insurance data into the system, and complete the patient registration process.

MUST HAVES

High school diploma or equivalent.

IT’S A PLUS IF YOU HAVE THIS!

• Longevity in prior roles (ability to hold a job for more than 3 years).
• Mature individual passionate and enthusiastic about helping people.
• Strong computer and data entry skills.
• Prior surgical or procedure scheduling experience in a specialty care environment.
• Ability to manage emotions effectively, responding thoughtfully rather than impulsively.
• Ability to bounce back from setbacks and challenges, learning from life experiences and growing stronger.

What Do I Get?

Competitive compensation package including medical, dental, vision, life, long-term disability, health savings account, 401(k) retirement with generous matches, paid holidays, PTO, a cash out option after one year of employment, pet insurance, maternity/paternity leave, and access to a discount marketplace.

Multiple mental health resources including free EAP counseling sessions, access to Ginger and Talkspace.

Pay range: $21.00 - $23.50.

Western Nephrology is a DRUG-FREE WORKPLACE and an Equal Opportunity Employer. We provide equal employment opportunity to all qualified individuals regardless of race, color, religion, sex, age, national origin, citizenship, veteran status, disability, sexual orientation, gender identity, genetic information, or any other factor protected by applicable federal, state or local law.